Project & Operations Management - MAN00011I

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  • Department: The York Management School
  • Credit value: 20 credits
  • Credit level: I
  • Academic year of delivery: 2022-23

Module will run

Occurrence Teaching period
A Spring Term 2022-23 to Summer Term 2022-23

Module aims

The heart of a business, indeed its reason for existence, is the creation and successful delivery of products and services. This module introduces the role, objectives and activities of operations management. Examples and case studies are drawn from a variety of organisations and the module includes techniques employed by departments on a continuing basis and by project teams formed for specific tasks. Marketing, financial, human resource and strategic management issues are covered elsewhere in the degree programme. This module concentrates on quality, manufacturing and services, and project management.

Module learning outcomes

  • Assess the impact of operations on competitiveness
  • Appreciate the complex role of the operations manager and the inter-relationships with other key management functions, particularly marketing
  • Recognise the similarities and differences in operations for services and for products
  • Analyse operations using a variety of process models
  • Plan and execute a complex project

Indicative assessment

Task % of module mark
Essay/coursework 100

Special assessment rules

None

Indicative reassessment

Task % of module mark
Essay/coursework 100

Module feedback

Module assessment reports to students are written by the module leader for all assessments (open and closed) and placed on the VLE after the Board of Examiners has received the module marks.

The timescale for the return of feedback will accord with TYMS policy

Indicative reading

Slack, N., Brandon-Jones, A. and Johnston, R. (2013), Operations Management, 7th ed., FT Prentice Hall.