Studying at York
Project & Operations Management - MAN00011I
Module will run
| Occurrence | Teaching period |
|---|---|
| A | Spring Term 2022-23 to Summer Term 2022-23 |
Module aims
The heart of a business, indeed its reason for existence, is the creation and successful delivery of products and services. This module introduces the role, objectives and activities of operations management. Examples and case studies are drawn from a variety of organisations and the module includes techniques employed by departments on a continuing basis and by project teams formed for specific tasks. Marketing, financial, human resource and strategic management issues are covered elsewhere in the degree programme. This module concentrates on quality, manufacturing and services, and project management.
Module learning outcomes
- Assess the impact of operations on competitiveness
- Appreciate the complex role of the operations manager and the inter-relationships with other key management functions, particularly marketing
- Recognise the similarities and differences in operations for services and for products
- Analyse operations using a variety of process models
- Plan and execute a complex project
Indicative assessment
| Task | % of module mark |
|---|---|
| Essay/coursework | 100 |
Special assessment rules
None
Indicative reassessment
| Task | % of module mark |
|---|---|
| Essay/coursework | 100 |
Module feedback
Module assessment reports to students are written by the module leader for all assessments (open and closed) and placed on the VLE after the Board of Examiners has received the module marks.
The timescale for the return of feedback will accord with TYMS policy
Indicative reading
Slack, N., Brandon-Jones, A. and Johnston, R. (2013), Operations Management, 7th ed., FT Prentice Hall.