Accessibility statement

Student complaints

The complaints process covers many issues but not academic decisions as these are covered by the academic appeals process

Reasonable, genuine, and sincere complaints should be raised as soon as possible. If you are worried about making a complaint, you can always contact the University of York Students' Union Advice and Support. You may also wish to review the University complaints procedure.

If you have concerns about the conduct of a staff member, you should also read the Complaints of misconduct procedure or the Report and Support web pages.

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