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Mobile phones and wifi plans

Mobile phones and wifi plans are available for staff who require one for business use. 

If you have a student facing hardship, departments can fund mobile wifi for students.

Key features

  • Plans are provided via Vodafone Corporate.
  • They are offered as monthly rolling or fixed-term contract lengths.
  • Range of data options available, including only calls and texts, or only mobile wifi.
  • Apple, Samsung and other devices are available, in a range of specs and colours.

 

Available to staff

This service is available to staff with a valid business case.

Funded by departments

Departments fund this service, subject to approval. There isn’t a cost to you for authorised use. You'll be responsible for unauthorised charges, eg for calls that aren’t included in your plan.

Request a phone or wifi plan

Devices and accessories

You can choose from a range of phones, including iPhone, Samsung and Nokia, MiFi devices, and accessories.

iPhone 16

From £665 (excl. VAT)

  • 128GB (£665)
  • 256GB (£749)
  • 512GB (£915)
  • Colours: Ultramarine, pink, Teal, White, black

iPhone 16 Plus

From £749 (excl. VAT)

  • 128GB (£749)
  • 256GB (£832)
  • 512GB (£999)
  • Colours: Ultramarine, pink, Teal, White, black

iPhone 16 Pro

From £832 (excl. VAT)

  • 128GB (£832)
  • 256GB (£915)
  • 512GB (£1082)
  • 1TB (£1249)
  • Colours: Ultramarine, pink, Teal, White, black

iPhone 15

From £582 (excl. VAT)

  • 128GB (£582)
  • 256GB (£665)
  • Colours: blue, pink, black

iPhone 15 Plus

From £665 (excl. VAT)

  • 128GB (£665)
  • Colours: black

iPhone 14

From £376(excl. VAT)

  • 128GB (£376)
  • Colour: midnight

iPhone 13

From £459 (excl. VAT)

  • 128GB (£459)
  • 256GB (£542)
  • Colour: midnight

iPhone SE 2022

From £311 (excl. VAT)

  • 64GB (£311)
  • 128GB (£354)
  • 256GB (£436)
  • Colour: midnight

Galaxy S24 EE

£707 (excl. VAT)

  • 256GB
  • Colour: black

Galaxy S23 EE

£570 (excl. VAT)

  • 128GB
  • Colour: black

Galaxy A55 EE

£351 (excl. VAT)

  • 128GB
  • Colour: black

Galaxy A34 EE

£242 (excl. VAT)

  • 128GB
  • Colour: black

Galaxy A35 EE

£269 (excl. VAT)

  • 128GB
  • Colour: Navy

Galaxy A16 EE

£195 (excl. VAT)

  • 128GB
  • Colour: black

Nokia 105

£21 (excl. VAT)

  • 48MB
  • Colour: black

Nokia 110

£26 (excl. VAT)

  • 32 GB
  • Colour: midnight blue

CAT B40

£83 (excl. VAT)

  • 128MB
  • Colour: black

Samsung power adapter (USB-C)

£16.67 (excl. VAT)

  • 25W

Apple power adapter (USB-C)

£20.83 (excl. VAT)

  • 20W

BEL power bank

£25 (excl. VAT)

  • 20,000 mAh
  • USB-A and USB-C ports

Belkin dual car charger (USB-A)

£12.50

Belkin cable (USB-C to lightning)

£16.67 (excl. VAT)

  • One metre

Belkin cable (USB-A to lightning)

£12.50 (excl. VAT)

  • One metre

Belkin cable (USB-C to USB-C)

£12.50 (excl. VAT)

  • One metre

BEL cable (USB-C to USB-A)

£10.83 (excl. VAT)

  • One metre

Cable (lightning to USB-A)

£24.17 (excl. VAT)

  • Two metres

Apple MagSafe charger

£32.50 (excl. VAT)

MiFi devices are small, portable devices that allow multiple users to connect to the internet through a mobile network. They work with our plans with mobile wifi only.

USB data dongle

£25

MiFi Hotspot (4G)

£40

MiFi hotspot (4G/5G)

£219

GigaCube

£115

Plans

You can choose from a range of contract lengths and data bundles. Charges outside of your plan apply. 

Standard fixed-term

£13 per month

  • Recommended for: Most users
  • 2.5 GB data usage
  • UK mobile and texts included
    Public sector traveller included
  • 4G / 5G¹
  • Wifi calling enabled²
  • 24 months

Unlimited fixed-term

£47 per month

  • Recommended for: If you need lots of data 
  • Unlimited data
  • UK mobile and texts included
  • Public sector traveller included
  • 4G / 5G¹
  • Wifi calling enabled²
  • 24 months

Standard rolling

£18 per rolling period

  • 2.5 GB data usage without flexibility ¹
  • UK mobile and texts included
  • Public sector traveller included
  • 4G / 5G¹
  • Wifi calling enabled ²¹
  • 30 days

Unlimited rolling

£52 per rolling period

  • Unlimited data
  • UK mobile and texts included
  • Public sector traveller included
  • 4G / 5G¹
  • Wifi calling enabled²
  • 30 days

Voice only

£2.50 per rolling period

  • Recommended for: If you call and text frequently but don't need mobile data
  • 2.5 GB data usage with flexibility to increase when needed¹
  • UK mobile and texts included
  • Public sector traveller included 4G / 5G¹
  • WiFi calling enabled ²
  • 30 days

Pay for calls

Pay as you go and no setup fee

  • Recommended for: Low-use situations (eg for alarms)
  • No cellular or mobile data allowances

¹5G is only available in certain areas (Vodafone.com) and requires a compatible handset.

²WiFi calling requires a compatible handset.

See user responsibilities and policies for full terms and conditions.

Standard fixed-term

£12 per month

  • Recommended for: Most users
  • Up to 5GB data usage, with flexibility to increase when needed.
  • No call or text allowance
  • Public sector traveller included
  • 4G/5G¹
  • 24 months

Unlimited fixed-term

£47 per month

  • Recommended for: If you're a heavy data user
  • Unlimited data
  • No call or text allowance
  • Public sector traveller included
  • 4G/5G¹
  • 24 months

Standard rolling

£10 per rolling period

  • Up to 5GB data usage without flexibility
  • No call or text allowance
  • Public sector traveller included
  • 4G/5G¹
  • 30 days

Unlimited rolling

£52 per rolling period

  • Unlimited data
  • No call or text allowance
  • Public sector traveller included
  • 4G/5G¹
  • 30 days

¹5G is only available in certain areas (Vodafone.com) and requires a compatible handset.

See user responsibilities and policies for full terms and conditions.

Submit your request

Once you’ve decided what you need, complete our online form and we’ll be in touch.

Order a device or plan

Other requests

Upgrades

You can upgrade your device whenever you like.

  1. Get the appropriate approval from your line manager or budget holder.
  2. Select a new device (and any required accessories).
  3. Complete our upgrade form.

Short-term contracts and temporary loans

We can provide pay-as-you-go and 30-day connections. Alternatively, we can sometimes supply devices for short-term hire (subject to availability). For more information, please contact Unified Communications.

Temporary mobile data increase

You can apply to temporarily increase your data allowance

Cancelling your mobile connection

If it's no longer needed, you can request to cancel your mobile connection.

Guides and help

Contact for support

If you are experiencing technical issues and need advice, please contact Unified Communications.

Call and data charges

Standard UK Voice Calls

  • Calls to any Vodafone UK mobile or standard UK landline (starting 01, 02 or 03) within the UK: 0p*
  • Calls to other UK mobile networks within the UK: 0p*
  • Calls to UK voicemail: 0p*

UK Video Calls  

One-minute minimum call charge.

  • Video calling to any Vodafone UK mobile within the UK: 29.7p*
  • Video calling to other UK mobile networks within the UK: 46.8p*
  • Video calling to international mobile networks within the UK: 46.8p*

Standard UK Texts

  • Standard UK text message: 0p*
  • Standard UK picture message: 33.3p*
  • Standard UK long text: 15p*
  • Standard UK video message: 51p*

Non-Geographic Calls

One-minute minimum call charge.

  • Non-geographic numbers starting 0500: 0p*
  • Non-geographic numbers starting 0800, 0808: 0p*
  • Non-geographic numbers starting 0870, 0871, 0872, 0843, 0844, 0845: Access charge of 2p a minute plus a service charge* (one-minute minimum call charge)
  • Charity numbers starting 0800 or 0808: 0p
  • Radio-paging services (starting 076): 42.5p a call
  • Personal numbering services (starting 070): 50.3p*
  • Call forwarding services (07744, 07755): 30p*

Premium Rate Calls

  • Premium rate services (starting 09): Access charge of 2p a minute plus a service charge** (one-minute minimum call charge)
  • Voice short codes. These are usually 5-7 numbers long and used for TV or radio shows, competition lines and information services. The service provider will let the customer know the cost of the call: Free to £2.00 per minute (one-minute minimum call charge)

International Calls

  • Calls to the Vodafone Europe Zone 12p
  • Calls to USA and Canada 12p
  • Calls to any other worldwide destination 50p

Directory enquiries call charges

One-minute minimum call charge.

  • Calls to Vodafone’s preferred directory enquiry number (118 881): Access charge of 2p minute, plus a service charge of 80p a minute (one-minute minimum call charge)
  • Calls to directory enquiries numbers (118): Access charge of 2p a minute, plus a service charge** (one-minute minimum call charge)

* These calls are subject to Fair Usage, for more detail, see the terms Fair Usage as described in the Mobility Terms.
** A service charge also applies for calls to numbers starting 084, 087, 09 or 118, as advertised by the organisation offering the service (such as your bank or travel agent). More information is available at www.ukcalling.info.

Standard UK Voice Calls

  • Calls to any Vodafone UK mobile or standard UK landline (starting 01, 02 or 03) within the UK: 3p*
  • Calls to other UK mobile networks within the UK: 7p*
  • Calls to UK voicemail: 0p*

UK Video Calls

One-minute minimum call charge.

  • Video calling to any Vodafone UK mobile within the UK: 29.7p*
  • Video calling to other UK mobile networks within the UK: 46.8p*
  • Video calling to international mobile networks within the UK: 46.8p*

Standard UK Texts

  • Standard UK text message: 3p*
  • Standard UK picture message: 33.3p*
  • Standard UK long text: 15p*
  • Standard UK video message: 51p*

Non-Geographic Calls

One-minute minimum call charge.

  • Non-geographic numbers starting 0500: 0p*
  • Non-geographic numbers starting 0800, 0808: 0p*
  • Non-geographic numbers starting 0870,0871,0872,0843,0844,0845: Access charge of 2p a minute plus a service charge* (one-minute minimum call charge)
  • Charity numbers starting 0800 or 0808: 0p
  • Radio-paging services (starting 076): 42.5p a call
  • Personal numbering services (starting 070): 50.3p*
  • Call forwarding services (07744, 07755): 30p*

Premium Rate Calls

  • Premium rate services (starting 09): Access charge of 2p a minute plus a service charge** (one-minute minimum call charge)
  • Voice short codes. These are usually 5-7 numbers long and used for TV or radio shows, competition lines and information services. The service provider will let the customer know the cost of the call: Free to £2.00 per minute (one-minute minimum call charge)

Directory enquiries call charges

One-minute minimum call charge.

  • Calls to Vodafone’s preferred directory enquiry number (118 881): Access charge of 2p minute, plus a service charge of 80p a minute (one-minute minimum call charge)
  • Calls to directory enquiries numbers (118): Access charge of 2p a minute, plus a service charge** (one-minute minimum call charge)

* These calls are subject to Fair Usage, for more detail, see the terms Fair Usage as described in the Mobility Terms.
** A service charge also applies for calls to numbers starting 084, 087, 09 or 118, as advertised by the organisation offering the service (such as your bank or travel agent). More information is available at www.ukcalling.info.

Europe zone 1

  • Daily connection fee: £2
  • Making calls in Europe and Back to the UK: 7p
  • Making Calls From Europe to USA and Rest of World: 12p per minute USA and Canada
  • Receiving calls and texts In Europe (No Daily Fee will apply): 3p
  • Sending texts: 0p per text in Europe to a UK mobile
  • Using the internet: Use UK Data Bundle then charged

Europe zone 2

  • Daily connection fee: £2.50
  • Making calls in Europe and Back to the UK: 3p
  • Making Calls From Europe to USA and Rest of World: 50p per minute Calls to any other worldwide destination
  • Receiving calls and texts In Europe (No Daily Fee will apply): 0p
  • Sending texts: 29.17p per text when sending from Europe to any other worldwide destination or an international mobile number
  • Using the internet: Use UK Data Bundle then charged

World Zone

From the UK

  • Making calls to Europe: 12p
  • Making calls to USA and Canada: 12p
  • Making calls to any other worldwide destination: 50p

From another country (excluding Europe zone 1 and 2)

  • Daily connection fee: £5.00
  • Receiving calls and texts in another country (No Daily Fee will apply)*: 0p
  • Making calls in another country and back to the UK: 7p
  • Sending texts (to a UK mobile): 3p
  • Sending texts (to any other worldwide destination or an international mobile number): 29.17p
  • Using the internet: use UK Data Bundle first then charges apply.

Staff may use their phones for personal calls/texts. You will not be charged for calls, texts and data that are included in your plan. You will incur a charge if your usage is not included in your plan. You must pay the university any charges you incur.

To pay charges:

  1. visit the Cash Office and pay the required amount, using the work order your device is charged against
  2. pass your receipt to your departmental administrator for filing.

Service commitments

Terms and conditions:

  • Read the mobile phones and plans terms and conditions.
  • All plans with unlimited allowances are subject to fair usage policy.
  • Data caps can be increased in the months you need it, however, if you need more data for two or more consecutive months we will upgrade your plan.

What we expect of you:

  • Departments need to contact us to Terminate a mobile contract. Vodafone will terminate the contract 30 days after we request them to do so.
  • When leaving the University, you should arrange with your department to return any IT equipment you have been provided with. View the staff leavers guidance.

Availability

This service is available 24/7. Requests will be handled during our opening hours.

Check the status of phone network services and any planned maintenance:

Support

  • This service is managed by Unified Communciations, part of IT Services.
  • Devices, plans and networks are provided by Vodafone Corporate, unless otherwise specified. They are responsible for monitoring, identifying and fixing faults with their services. Support for local issues is available during our opening hours.

Standards

Our service performance and standards have been produced in consultation with our customers, and we monitor the quality, timeliness and access to facilities and services.

We appreciate feedback as it helps us review and continually improve our service.