Mobile phones and wifi plans
Mobile phones and wifi plans are available for staff who require one for business use.
If you have a student facing hardship, departments can fund mobile wifi for students.
Key features
- Plans are provided via Vodafone Corporate.
- They are offered as monthly rolling or fixed-term contract lengths.
- Range of data options available, including only calls and texts, or only mobile wifi.
- Apple, Samsung and other devices are available, in a range of specs and colours.
Related links
- Request a staff laptop
- Mobile wifi for student hardship
- Explore computers, printing and equipment
- Explore wifi and network tools
- Request Starlink broadband (satellite broadband for remote and rural locations)
Available to staff
This service is available to staff with a valid business case.
Funded by departments
Departments fund this service, subject to approval. There isn’t a cost to you for authorised use. You'll be responsible for unauthorised charges, eg for calls that aren’t included in your plan.
Request a phone or wifi plan
Devices and accessories
You can choose from a range of phones, including iPhone, Samsung and Nokia, MiFi devices, and accessories.
iPhone 15
From £665 (excl. VAT)
- 128GB (£665)
- 256GB (£748)
- 512GB (£914)
- Colours: blue, pink, yellow, green, black
iPhone 15 Plus
From £748 (excl. VAT)
- 128GB (£748)
- 256GB (£831)
- 512GB (£998)
- Colours: blue, pink, yellow, green, black
iPhone 15 Pro
From £827 (excl. VAT)
- 128GB (£827)
- 256GB (£910)
- 512GB (£1,075)
- 1TB (£,1240)
- Colours: natural titanium, blue, white, black
iPhone 14
From £670 (excl. VAT)
- 128GB (£670)
- 256GB (£762)
- 512GB (£945)
- Colour: midnight
iPhone 13
From £587 (excl. VAT)
- 128GB (£587)
- 512GB (£842)
- Colour: midnight
iPhone 12
£503 (excl. VAT)
- 64GB
- Colour: black
iPhone SE 2022
From £374 (excl. VAT)
- 64GB (£374)
- 128GB (£415)
- 256GB (£507)
- Colour: midnight
Galaxy S23 EE
£754 (excl. VAT)
- 128GB
- Colour: black
Galaxy A54 EE
£330 (excl. VAT)
- 128GB
- Colour: black
Galaxy A34 EE
£329 (excl. VAT)
- 128GB
- Colour: black
Galaxy A33 EE
£304 (excl. VAT)
- 128GB
- Colour: black
Galaxy A23 EE
£260 (excl. VAT)
- 64GB
- Colour: black
Galaxy A15 EE
£125 (excl. VAT)
- 128GB
- Colour: black
Nokia 105
£21 (excl. VAT)
- 48MB
- Colour: black
Nokia 110
£26 (excl. VAT)
- 32 GB
- Colour: midnight blue
CAT B40
£83 (excl. VAT)
- 128MB
- Colour: black
Samsung power adapter (USB-C)
£16.67 (excl. VAT)
- 25W
Apple power adapter (USB-C)
£20.83 (excl. VAT)
- 20W
BEL power bank
£25 (excl. VAT)
- 20,000 mAh
- USB-A and USB-C ports
Belkin dual car charger (USB-A)
£12.50
Belkin cable (USB-C to lightning)
£16.67 (excl. VAT)
- One metre
Belkin cable (USB-A to lightning)
£12.50 (excl. VAT)
- One metre
Belkin cable (USB-C to USB-C)
£12.50 (excl. VAT)
- One metre
BEL cable (USB-C to USB-A)
£10.83 (excl. VAT)
- One metre
Cable (lightning to USB-A)
£24.17 (excl. VAT)
- Two metres
Apple MagSafe charger
£32.50 (excl. VAT)
MiFi devices are small, portable devices that allow multiple users to connect to the internet through a mobile network. They work with our plans with mobile wifi only.
USB data dongle
£25
MiFi Hotspot (4G)
£40
MiFi hotspot (4G/5G)
£219
GigaCube
£115
Plans
You can choose from a range of contract lengths and data bundles. Charges outside of your plan apply.
Standard fixed-term
£13 per month
- Recommended for: Most users
- 2.5 GB data usage
- UK mobile and texts included
Public sector traveller included - 4G / 5G¹
- Wifi calling enabled²
- 24 months
Unlimited fixed-term
£47 per month
- Recommended for: If you need lots of data
- Unlimited data
- UK mobile and texts included
- Public sector traveller included
- 4G / 5G¹
- Wifi calling enabled²
- 24 months
Standard rolling
£18 per rolling period
- 2.5 GB data usage without flexibility ¹
- UK mobile and texts included
- Public sector traveller included
- 4G / 5G¹
- Wifi calling enabled ²¹
- 30 days
Unlimited rolling
£52 per rolling period
- Unlimited data
- UK mobile and texts included
- Public sector traveller included
- 4G / 5G¹
- Wifi calling enabled²
- 30 days
Voice only
£2.50 per rolling period
- Recommended for: If you call and text frequently but don't need mobile data
- 2.5 GB data usage with flexibility to increase when needed¹
- UK mobile and texts included
- Public sector traveller included 4G / 5G¹
- WiFi calling enabled ²
- 30 days
Pay for calls
Pay as you go and no setup fee
- Recommended for: Low-use situations (eg for alarms)
- No cellular or mobile data allowances
¹5G is only available in certain areas (https://www.vodafone.co.uk/network/status-checker) and requires a compatible handset.
²WiFi calling requires a capable handset.
See user responsibilities and policies for full terms and conditions.
Standard fixed-term
£12 per month
- Recommended for: Most users
- Up to 5GB data usage, with flexibility to increase when needed.
- No call or text allowance
- Public sector traveller included
- 4G/5G¹
- 24 months
Unlimited fixed-term
£47 per month
- Recommended for: If you're a heavy data user
- Unlimited data
- No call or text allowance
- Public sector traveller included
- 4G/5G¹
- 24 months
Standard rolling
£10 per rolling period
- Up to 5GB data usage without flexibility
- No call or text allowance
- Public sector traveller included
- 4G/5G¹
- 30 days
Unlimited rolling
£52 per rolling period
- Unlimited data
- No call or text allowance
- Public sector traveller included
- 4G/5G¹
- 30 days
¹5G is only available in certain areas (https://www.vodafone.co.uk/network/status-checker) and requires a compatible handset.
See user responsibilities and policies for full terms and conditions.
Submit your request
Once you’ve decided what you need, complete our online form and we’ll be in touch.
Other requests
Upgrades
You can upgrade your device whenever you like.
- Get the appropriate approval from your line manager or budget holder.
- Select a new device (and any required accessories).
- Complete our upgrade form.
Short-term contracts and temporary loans
We can provide pay-as-you-go and 30-day connections. Alternatively, we can sometimes supply devices for short-term hire (subject to availability). For more information, please contact Unified Communications.
Temporary mobile data increase
You can apply to temporarily increase your data allowance.
Cancelling your mobile connection
If it's no longer needed, you can request to cancel your mobile connection.
Guides and help
- Guides for all brand devices (Vodafone)
- Guides for Apple devices (Vodafone)
- Guides for Samsung devices (Vodafone)
- You can make and receive calls anywhere covered by wifi. Set up wifi calling on a compatible phone. For help, see guides from Vodafone.
Contact for support
If you are experiencing technical issues and need advice, please contact Unified Communications.
Call and data charges
Rates for inclusive plans
Standard UK Voice Calls
- Calls to any Vodafone UK mobile or standard UK landline (starting 01, 02 or 03) within the UK: 0p*
- Calls to other UK mobile networks within the UK: 0p*
- Calls to UK voicemail: 0p*
UK Video Calls
One-minute minimum call charge.
- Video calling to any Vodafone UK mobile within the UK: 29.7p*
- Video calling to other UK mobile networks within the UK: 46.8p*
- Video calling to international mobile networks within the UK: 46.8p*
Standard UK Texts
- Standard UK text message: 0p*
- Standard UK picture message: 33.3p*
- Standard UK long text: 15p*
- Standard UK video message: 51p*
Non-Geographic Calls
One-minute minimum call charge.
- Non-geographic numbers starting 0500: 0p*
- Non-geographic numbers starting 0800, 0808: 0p*
- Non-geographic numbers starting 0870, 0871, 0872, 0843, 0844, 0845: Access charge of 2p a minute plus a service charge* (one-minute minimum call charge)
- Charity numbers starting 0800 or 0808: 0p
- Radio-paging services (starting 076): 42.5p a call
- Personal numbering services (starting 070): 50.3p*
- Call forwarding services (07744, 07755): 30p*
Premium Rate Calls
- Premium rate services (starting 09): Access charge of 2p a minute plus a service charge** (one-minute minimum call charge)
- Voice short codes. These are usually 5-7 numbers long and used for TV or radio shows, competition lines and information services. The service provider will let the customer know the cost of the call: Free to £2.00 per minute (one-minute minimum call charge)
International Calls
- Calls to the Vodafone Europe Zone 12p
- Calls to USA and Canada 12p
- Calls to any other worldwide destination 50p
Directory enquiries call charges
One-minute minimum call charge.
- Calls to Vodafone’s preferred directory enquiry number (118 881): Access charge of 2p minute, plus a service charge of 80p a minute (one-minute minimum call charge)
- Calls to directory enquiries numbers (118): Access charge of 2p a minute, plus a service charge** (one-minute minimum call charge)
* These calls are subject to Fair Usage, for more detail, see the terms Fair Usage as described in the Mobility Terms.
** A service charge also applies for calls to numbers starting 084, 087, 09 or 118, as advertised by the organisation offering the service (such as your bank or travel agent). More information is available at www.ukcalling.info.
Standard UK Voice Calls
- Calls to any Vodafone UK mobile or standard UK landline (starting 01, 02 or 03) within the UK: 3p*
- Calls to other UK mobile networks within the UK: 7p*
- Calls to UK voicemail: 0p*
UK Video Calls
One-minute minimum call charge.
- Video calling to any Vodafone UK mobile within the UK: 29.7p*
- Video calling to other UK mobile networks within the UK: 46.8p*
- Video calling to international mobile networks within the UK: 46.8p*
Standard UK Texts
- Standard UK text message: 3p*
- Standard UK picture message: 33.3p*
- Standard UK long text: 15p*
- Standard UK video message: 51p*
Non-Geographic Calls
One-minute minimum call charge.
- Non-geographic numbers starting 0500: 0p*
- Non-geographic numbers starting 0800, 0808: 0p*
- Non-geographic numbers starting 0870,0871,0872,0843,0844,0845: Access charge of 2p a minute plus a service charge* (one-minute minimum call charge)
- Charity numbers starting 0800 or 0808: 0p
- Radio-paging services (starting 076): 42.5p a call
- Personal numbering services (starting 070): 50.3p*
- Call forwarding services (07744, 07755): 30p*
Premium Rate Calls
- Premium rate services (starting 09): Access charge of 2p a minute plus a service charge** (one-minute minimum call charge)
- Voice short codes. These are usually 5-7 numbers long and used for TV or radio shows, competition lines and information services. The service provider will let the customer know the cost of the call: Free to £2.00 per minute (one-minute minimum call charge)
Directory enquiries call charges
One-minute minimum call charge.
- Calls to Vodafone’s preferred directory enquiry number (118 881): Access charge of 2p minute, plus a service charge of 80p a minute (one-minute minimum call charge)
- Calls to directory enquiries numbers (118): Access charge of 2p a minute, plus a service charge** (one-minute minimum call charge)
* These calls are subject to Fair Usage, for more detail, see the terms Fair Usage as described in the Mobility Terms.
** A service charge also applies for calls to numbers starting 084, 087, 09 or 118, as advertised by the organisation offering the service (such as your bank or travel agent). More information is available at www.ukcalling.info.
Europe zone 1
- Daily connection fee: £2
- Making calls in Europe and Back to the UK: 7p
- Making Calls From Europe to USA and Rest of World: 12p per minute USA and Canada
- Receiving calls and texts In Europe (No Daily Fee will apply): 3p
- Sending texts: 0p per text in Europe to a UK mobile
- Using the internet: Use UK Data Bundle then charged
Europe zone 2
- Daily connection fee: £2.50
- Making calls in Europe and Back to the UK: 3p
- Making Calls From Europe to USA and Rest of World: 50p per minute Calls to any other worldwide destination
- Receiving calls and texts In Europe (No Daily Fee will apply): 0p
- Sending texts: 29.17p per text when sending from Europe to any other worldwide destination or an international mobile number
- Using the internet: Use UK Data Bundle then charged
World Zone
From the UK
- Making calls to Europe: 12p
- Making calls to USA and Canada: 12p
- Making calls to any other worldwide destination: 50p
From another country (excluding Europe zone 1 and 2)
- Daily connection fee: £5.00
- Receiving calls and texts in another country (No Daily Fee will apply)*: 0p
- Making calls in another country and back to the UK: 7p
- Sending texts (to a UK mobile): 3p
- Sending texts (to any other worldwide destination or an international mobile number): 29.17p
- Using the internet: use UK Data Bundle first then charges apply.
Staff may use their phones for personal calls/texts. You will not be charged for calls, texts and data that are included in your plan. You will incur a charge if your usage is not included in your plan. You must pay the university any charges you incur.
To pay charges:
- visit the Cash Office and pay the required amount, using the work order your device is charged against
- pass your receipt to your departmental administrator for filing.
Terms and conditions:
- Read the mobile phones and plans terms and conditions.
- All plans with unlimited allowances are subject to fair usage policy.
- Data caps can be increased in the months you need it, however, if you need more data for two or more consecutive months we will upgrade your plan.
What we expect of you:
- Departments need to contact us to Terminate a mobile contract. Vodafone will terminate the contract 30 days after we request them to do so.
- When leaving the University, you should arrange with your department to return any IT equipment you have been provided with. View the staff leavers guidance.
Availability
This service is available 24/7. Requests will be handled during our opening hours.
Check the status of phone network services and any planned maintenance:
Support
- This service is managed by Unified Communciations, part of IT Services.
- Devices, plans and networks are provided by Vodafone Corporate, unless otherwise specified. They are responsible for monitoring, identifying and fixing faults with their services. Support for local issues is available during our opening hours.
Standards
Our service performance and standards have been produced in consultation with our customers, and we monitor the quality, timeliness and access to facilities and services.
We appreciate feedback as it helps us review and continually improve our service.
Related links
- Request a staff laptop
- Mobile wifi for student hardship
- Explore computers, printing and equipment
- Explore wifi and network tools
- Request Starlink broadband (satellite broadband for remote and rural locations)