Windows desktop
Windows is the operating system used on most University-managed devices. The system is made by Microsoft and supports essential software for studying and working here.
Key features
- Supports a wide range of software applications, including productivity tools and multimedia software.
- Your Windows desktop is automatically updated with the latest patches and antivirus software.
- Equipped with accessibility features like screen readers, magnifiers and keyboard shortcuts.
Access instructions
- Sign in to your Windows desktop with your York username and password.
- Windows operating system is available on most University managed devices, including laptops and PCs in our computer labs.
Available to staff and students
You can use this service on University-managed devices.
Funded by the University
There isn’t a cost to you for standard use.
Additional information
Our standard Windows desktop has key tools pre-installed, including Microsoft 365.
To see what software is available for you to install on managed devices running Windows, open the Software Center.
Requesting software
If you want to install software that isn't available in Software Center, you can request it.
- In Software Center, use the request new software option.
- Contact your Departmental Computing Officer (DCO). They can advise where to purchase the software. You'll also need them to install it for you or grant you extra access to install it yourself.
Access instructions
- Sign in to your Windows desktop with your York username and password.
- Windows operating system is available on most University managed devices, including laptops and PCs in our computer labs.
Guides and help
How-to guides and set up
- Browse Windows help and learning guides (microsoft.com)
- Make your PC easier to use (microsoft.com)
- Windows 11: new features
Accessibility
Windows has accessibility features to improve ease of use for everyone. Learn about the accessibility resources for vision, hearing, dexterity, mobility, focus and more.
- Windows accessibility features (microsoft.com)
Contact for support
If you're experiencing technical issues and need advice, please contact IT Services.
Service commitments
Please familiarise yourself with our information on behaviour in computer labs and study spaces.
The following policies apply to all IT services provided by the University.
Availability
- This is a live service, available 24/7.
- Microsoft is responsible for faults outside of our remit.
- Support is available during our opening hours.
Support
- This service is managed by IT Services.
- We are responsible for monitoring, identifying and fixing faults.
Standards
- Our service performance and standards have been produced in consultation with our customers, and we monitor the delivery, performance and availability of facilities and services.
We appreciate feedback as it helps us review and continually improve our service.
Page last reviewed: 9 September 2024