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Microsoft Teams

Microsoft Teams is a communication and collaboration platform within Microsoft 365.

At York, we primarily use Zoom, Google Meet and Slack for collaboration and communication. We offer Microsoft Teams in cases where it's not possible to use our default tools, for example collaborating with external organisations.

Key features

You can join channels and meetings with external parties in Microsoft Teams in these scenarios:

  • Join an external organisation's Team channel as a guest. For example, the Team could be owned by a supplier or another university we're collaborating with.
  • Join Teams meetings with people from other organisations, where the use of Teams is required for compliance or technical reasons (for example, the UK Government, NHS and schools).
  • Present to other organisations where Teams is the expected platform for collaboration.

A mobile app is available on Apple App Store and Google Play.

Access instructions

Open Microsoft Teams


Available to staff, students and associates

You can use this service on University-managed and personal devices.

App and web-based

This service works in your web browser and the app is compatible with Windows, MacOS, iOS and Android.

Funded by the University

There isn’t a cost to you for standard use.

Access instructions

Open Microsoft Teams

Contact for support

If you're experiencing issues accessing and logging in to Microsoft Teams, please contact IT Services.

For general advice, please see Microsoft's help and learning for Teams (microsoft.com).

Service commitments

  • Microsoft Teams should not be used for collaboration between University of York users as this is provided by Google Workspace and Slack.
  • University of York users are unable to create their own Teams but are able to access Teams created by other organisations.

The following policies apply to all IT services provided by the University.

Availability

Support

Standards

  • Our service performance and standards have been produced in consultation with our customers, and we monitor the delivery, performance and availability of facilities and services.

Microsoft also have a service level agreement:

We appreciate feedback as it helps us review and continually improve our service.

Page last reviewed: 9 September 2024