Filestores
You can store and access your work files within the University filestores.
Key features
- Your personal filestore (or userfs drive) is your own personal space. All staff and students are provided with 5GB of personal filestore space as standard.
- Shared filestores (or storage drives) can be shared between departments, research groups etc. These can be requested from IT Services and can offer larger storage allowances. More information on shared filestores.
- The Teaching drive is used by departments to share teaching materials with staff and students.
- Any files you store within a University filestore are backed up regularly.
Access instructions
- If you're logging on to a managed Windows desktop computer, your personal filestore is already available as the Documents folder, and your H: and M: drive.
- For other devices and filestores you’ll need to follow our guides to connect to your filestore.
- To access your filestore off campus, you’ll need to use the virtual private network (VPN), virtual desktop service (VDS) or file transfer service.
Available to staff and students
Staff and students can use this service on University-managed devices. Students can also access their personal filestores on their personal devices.
App-based
Compatible with Windows, Mac and Linux.
Funded by the University
There isn’t a cost to you for standard use. We may need to charge for very large filestores (typically more than 100TB).
Additional information
Access instructions
- If you're logging on to a managed Windows desktop computer, your personal filestore is already available as the Documents folder, and your H: and M: drive.
- For other devices and filestores you’ll need to follow our guides to connect to your filestore.
- To access your filestore off campus, you’ll need to use the virtual private network (VPN), virtual desktop service (VDS) or file transfer service.
Guides and help
How-to guides and set up
- Connect to a filestore on Windows
- Connect to a filestore on Mac
- Connect to a filestore on Linux
- Managing storage filestores (a guide for DCOs and IT staff)
Contact for support
If you are experiencing technical issues and need advice, please contact IT Services.
Service commitments
We expect you to:
- Manage the filestores allocated to you (eg sharing or securing files and folders appropriately, deleting files you no longer need, etc
- Contact us in good time if you are beginning to run short of storage space.
- Discuss any forthcoming work with us that might require large amounts of additional storage space to be allocated to you.
The following policies apply to all IT services provided by the University.
Availability
- This is a live service, available 24/7.
- Check the status of this service and any planned maintenance.
Support
- This service is managed by IT Services.
- We are responsible for monitoring, identifying and fixing faults.
- Support is available during our opening hours.
Standards
- Our service performance and standards have been produced in consultation with our customers. We regularly monitor the delivery, performance and availability of facilities and services.
We appreciate feedback as it helps us review and continually improve our service.
Page last reviewed: 9 September 2024