DropOff and Deposit services
These services let you easily and securely exchange files with staff, students and people external to the University.
The DropOff service is useful when your file is too big to send as an email attachment.
The Deposit service provides a way for students to securely submit files to tutors. These files may be too big to submit via the VLE, or contain sensitive information which cannot be stored on an external system.
Key features
- Supports files up to 128GB in size, or 256GB for the entire submission.
- Use the “Drop-off” feature to upload files and send an email notification to your recipient.
- Use the “Pick-up” feature to download files submitted for you by someone else.
- Use the “Request a Drop-off” feature to ask someone else to send you some files. This feature is only available to University staff and students.
Access instructions
Log in with your York username and password. Duo two-factor authentication is required.
Available to everyone
Staff, students and members of the public can use this service.
Web-based
This service works in your web browser.
Funded by the University
There isn’t a cost to you for standard use.
Additional information
| DropOff service | Deposit service | |
|---|---|---|
| When to use | When you need to send a file to someone else, but it’s too big to send as an email attachment. | If you’re a student and you need to securely submit files to your tutors. It can be used for large file submissions that are too big for the VLE, or contain sensitive information which cannot be stored on an external system. |
| How long are files kept for? | 14 days | 100 days |
| Are files backed up? | No | Yes |
| Maximum file size | 128GB per file, 256GB per drop-off |
128GB per file, 256GB per drop-off |
Although this service provides a secure way to transfer standard files between users, if your data is sensitive, you should still consider encrypting the file or adding a digital signature as appropriate:
Access instructions
Log in with your York username and password. Duo two-factor authentication is required.
Related tools
Contact for support
If you are experiencing technical issues and need advice, please contact IT Services.
Service commitments
The following policies apply to all IT services provided by the University.
Availability
- This is a live service, available 24/7.
- Check the status of this service and any planned maintenance.
Support
- This service is managed by IT Services.
- We are responsible for monitoring, identifying and fixing faults.
- Support is available during our opening hours.
Standards
- Our service performance and standards have been produced in consultation with our customers. We regularly monitor the delivery, performance and availability of facilities and services.
We appreciate feedback as it helps us review and continually improve our service.
Page last reviewed: 9 September 2024