Requesting new laptops and PCs
Staff can order laptops and PCs either through our supported End-to-End service (E2EIT) or via the York ePurchase (YEP) system.
Requests via the End-to-End service
Most staff departments can use the End-to-End service. (Find out if your department is eligible.) It funds standard equipment, and provides technical support for non-standard equipment.
- Standard IT equipment:
Request a standard IT setup, including a laptop and monitor, funded centrally by the University. - Assistance with non-standard equipment:
Assistance with purchasing specialist or other non-standard devices, including obtaining quotes, specification advice and supplier liaison. These items are usually department-funded. - Additional support:
We can connect you with other IT Services teams for device build, configuration and setup support.
How to request End-to-End equipment
Requests via York ePurchase (YEP)
Use YEP if:
- your department is not covered by the End-to-End service.
- you need to order equipment outside the End-to-End service’s scope.
Ordering process:
- All orders must go through the University's mandatory supplier, Converge. This includes Windows, Linux, and Apple devices.
- Recommended devices come with a three-year enhanced warranty.
- Devices will be built using a University-managed build (Windows, Linux, or MacOS) in compliance with the University’s Safe use of University information on all devices policy.
How to access York e-Purchase (YEP)
If you need support, please contact IT Services.
Recommended models
Our recommended laptops and associated accessories are available to purchase via Converge, using YEP.
All recommended HP laptops:
- Come with a Targus laptop sleeve.
- Protected by a three year warranty. In the event of fault, the device will be sent to Converge for repair.)
- Laser etched with University of York logo.
- Labelled by Converge with a serial number and asset ID.
All recommended MacBooks:
- A laptop sleeve can be provided by request.
- Protected by a three year warranty. In the event of fault, the device will be collected for repair, from campus or an alternative address, by Converge’s authorised Apple partner, Sync.
- Labelled by Converge with a serial number.
Standard laptop
HP Elitebook 640 G11
- £630 excluding VAT
- Equivalent to standard office PC
- Performance will be suitable for most tasks
Specifications:
- u5 processor
- 16GB memory
- 512GB SSD storage
- 14" FHD screen
- Starting at 1.37kg
Convertible laptop
HP Elitebook x360 1040
- £985 excluding VAT
- Two-in-one device for staff who have requirements for touch screen and pen
Specifications:
- u5 12th gen processor
- 16GB memory
- 512GB SSD storage
- 14" 360° WUXGA touch screen and pen
- Starting at 1.35kg
Laptop dock
HP USB-C Universal Dock
- £98 excluding VAT
- All recommended laptops are compatible with the HP Universal USB-C Dock. We suggest standard USB-C type docks, as they are compatible with a wide range of laptops.
All recommended desktop PCs:
- come with a wired HP keyboard and mouse.
- have a three year next business day onsite warranty.
- are asset tagged.
Standard desktop
HP Elitedesk 800 G9 SFF
- £525 ex VAT
- Suitable for general use
- The recommended desktop has been tested with our managed Windows and Linux installs
- Other hardware may not be compatible, or take additional effort to install - please contact IT Services for advice if you are considering non-standard specifications
Specifications:
- i5 12th gen processor
- 16GB memory
- 512GB SSD storage
All in One (PC classroom spec)
HP EliteOne 800 G9
- £679 ex VAT
- Inbuilt in 24” monitor
- Standard IT Services PC classroom build
Specifications:
- i5 13th gen processor
- 16GB memory
- 512GB SSD storage
Standard monitor
Philips B-Line
- £119
- Connect to your computer or laptop
- 24” FHD (1920x1080, 75Hz)
Docking monitor
Philips B-Line
- Options from £234
- Laptop can be connected via the included USB-C cable
- Equipped with ethernet port and 4x USB ports
- Includes Webcam
- Power delivery 100w
Size options:
- 24” FHD (1920x1080, 75Hz): £234
- 27" QHD (2560 x 1440, 75Hz): £274
- 34” WQHD (3440x1440, 100Hz): £369
Upgrades and alternative models
Converge can supply a full range of HP and Converge hardware (other brands are available by exception).
If you have specific requirements not met by the recommended range please browse HP's website (hp.com) to help you choose a model and specification. Then, contact IT Services or your Departmental Computing Officer (DCO) for further advice.
Orders for other hardware from Converge can be raised as a free-format order in YEP once a quote has been provided.
Delivery and installation
Converge hold stock of our recommended models only. To reduce our carbon footprint, we have one consolidated delivery to the University every Thursday. If your order is urgent we can, by exception, arrange for next day delivery. Typical turnaround for other specifications is around four weeks.
IT Services will contact you upon our receipt of the order to obtain delivery details. We aim to have devices available for delivery within five working days of receipt of the delivery details.
Support arrangements
If you have any hardware problems please contact IT Services or your DCO.
Personal purchases
Staff can purchase our recommended models for personal use from Converge. Please contact Converge (stonegroup.co.uk) and they will arrange for card payment directly. Our recommended model prices don't include VAT, which will be payable for personal purchases.