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DropOff and Deposit services

These services let you easily and securely exchange files with staff, students and people external to the University.

The DropOff service is useful when your file is too big to send as an email attachment.

The Deposit service provides a way for students to securely submit files to tutors. These files may be too big to submit via the VLE, or contain sensitive information which cannot be stored on an external system.

Key features

  • Supports files up to 128GB in size, or 256GB for the entire submission.
  • Use the “Drop-off” feature to upload files and send an email notification to your recipient.
  • Use the “Pick-up” feature to download files submitted for you by someone else.
  • Use the “Request a Drop-off” feature to ask someone else to send you some files. This feature is only available to University staff and students.

Access instructions

Open the DropOff Service

Open the Deposit service

Log in with your York username and password.


Available to everyone

Staff, students and members of the public can use this service.

Web-based

This service works in your web browser.

Funded by the University

There isn’t a cost to you for standard use.

Additional information

  DropOff service Deposit service
When to use When you need to send a file to someone else, but it’s too big to send as an email attachment. If you’re a student and you need to securely submit files to your tutors. It can be used for large file submissions that are too big for the VLE, or contain sensitive information which cannot be stored on an external system.
How long are files kept for? 14 days 100 days
Are files backed up? No Yes
Maximum file size 128GB per file,
256GB per drop-off
128GB per file,
256GB per drop-off

Although this service provides a secure way to transfer standard files between users, if your data is sensitive, you should still consider encrypting the file or adding a digital signature as appropriate:

Access instructions

Open the DropOff Service

Open the Deposit service

Log in with your York username and password.

Contact for support

If you are experiencing technical issues and need advice, please contact IT Services.

Service commitments

The following policies apply to all IT services provided by the University.

Availability

Support

  • This service is managed by IT Services.
  • We are responsible for monitoring, identifying and fixing faults.
  • Support is available during our opening hours.

Standards

  • Our service performance and standards have been produced in consultation with our customers, and we monitor the delivery, performance and availability of facilities and services.

We appreciate feedback as it helps us review and continually improve our service.

Page last reviewed: 9 September 2024