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Single sign-on

Single sign-on (SSO) is a method for logging on to some online services with your University username and password. The University uses an SSO system called Shibboleth.

Key features

  • Move between certain University services without having to enter your details multiple times.
  • Available with some external services such as externally-hosted Library journals.

Access instructions

Any services that use SSO will direct you to it automatically when relevant.


Available to staff and students

You can use this service on University-managed and personal devices.

Funded by the University

There isn’t a cost to you for standard use.

Additional information

SSO is aimed primarily at University-wide services.

If you have created a service that you would like to be set up to use SSO, contact IT Services.

The supplier or service must implement SAML 2.0 or support Shibboleth.

The service takes some time to configure and test and we are dependent on the experience of the service provider when providing this service. For this reason we require at least three months' notice to implement SSO for a new service.

Access instructions

Any services that use SSO will direct you to it automatically when relevant.

Contact for support

If you're experiencing technical issues and need advice, please contact IT Services.

Service commitments

Once you have entered your University username and password, ensure that your PC and web browser are not left signed in and unattended.

When using a PC that other people can access, make sure that you fully close your browser so that others cannot access services using your account.

For the single sign-on service to work, your browser must be set to accept cookies.

The following policies apply to all IT services provided by the University.

Availability

Support

  • This service is managed by IT Services.
  • We are responsible for monitoring, identifying and fixing faults.
  • Support is available during our opening hours.

Standards

  • Our service performance and standards have been produced in consultation with our customers, and we monitor the delivery, performance and availability of facilities and services.

We appreciate feedback as it helps us review and continually improve our service.

Page last reviewed: 9 September 2024