Contact IT Services

We're here to help you get the most out of technology. Get in touch for support and advice with your query.

Try our self-help first

Is everything working?

Check the availability of IT services and support methods, and find out about planned maintenance.

How-to guides and help

Quickly find answers and solve common issues with help articles.

Still can't find your answer? Ask us

Use our enquiry form to contact IT Services. Your query will be sent to the IT Support team and you'll get an email confirmation with a case number. We aim to respond to you with an initial response within three working days (Monday to Friday, 9am to 5pm).

Other ways to contact us

+44 (0)1904 323838 (Monday to Friday, 9am to 12 noon, and 2pm to 4pm)
IT Help Point, JB Morrell Library (Monday, Wednesday and Friday, 2pm to 4pm, during teaching weeks)

Out of hours and emergencies

IT security issues:
If you notice suspicious activity or a security concern, contact the Computer Emergency Response Team.

Use the form above and we'll get back to you during our opening hours.
We continue to monitor critical IT systems out of hours. We'll receive alerts of any major issues and we'll resolve them as soon as possible.