Identity access management
Replacing our current identity management and user provisioning solutions with a single identity and access management service.
Project overview
The University currently uses multiple legacy systems to manage access and identity requirements for staff and students. Through our current systems you access your staff or students accounts and access services like Google, timetables, payslips, and HR information.
This project will see the replacement and retirement of these legacy systems with a unified service which provides a simple and intuitive process for our staff and students to create and manage their online University identity.
When?
This project will be delivered in phases. During the summer discovery phase, we will assess our existing systems to understand current problems and user needs, and gather requirements and improvement ideas for our new identity and access management service.
Our milestones for the year are:
- Tender process and appointment of a discovery partner: Spring 2025
- Discovery: engaging with staff and students across the University: Summer 2025
- Business case and procurement of our new IAM service: Autumn 2025
Where?
An improved identity and access system will benefit all staff and students at the University by making managing their online identity easier.
During the discovery phase we will engage with staff and students across the University so we can fully understand their requirements of the new system.
Why?
Having multiple systems is confusing for staff and students and creates a disjointed experience. By implementing one system for identity management and access it will be easier for those with multiple ‘identities’ to access particular systems, for example PhD students who also deliver teaching.
Benefits
- It will be easier for those with multiple linked identities to access the systems they need.
- Improved security by ensuring that access levels are set accurately and regularly reviewed.
- A simplified account management process for staff and students.
- Easier to onboard new systems and services that are needed by the University and provide a better single sign-on experience.
- A single two-factor authentication method which would reduce the requirement for users to complete two-factor authentication confirmations multiple times.
- Removing legacy systems and infrastructure makes our processes and support less complex and time consuming.