2023 news from IT Services

IT Support will be closed from Friday 22 December 4pm, we will reopen at 9am on Tuesday 2 January.

The University has invested £2.5 million to build a new Viking facility to replace the current ageing infrastructure.

We are making some changes to the way you access IT support at the University.

We will be renewing the network certificate on Tuesday 31 October.

IT Services have recently completed work to set up a new provider for the Virtual Desktop Service (VDS).

The University has been awarded the Outstanding Collaborative project by a framework supplier by the UK Universities Purchasing Consortia (UKUPC).

Welcome, or welcome back, to the University of York. The IT support team are here to help you with any IT related questions or problems during your time at the University.

On 15 June David Barrett, our Head of Desktop, Print and Services, attended the inaugural conference of the UCISA Sustainability Group at the University of Reading. The group was created to allow IT professionals and procurement specialists from various universities to gather and discuss their common interest in understanding and reducing the environmental impact of IT operations. In this blog David shares his key takeaways from the event:

Turning Pages, a project encouraging everyone at the University to reduce the amount they print has been awarded platinum at the Green Impact Awards!

Google has announced that it will be changing the way they provide and charge for storage space within Google Workspace (Gmail/ Google Drive etc).

We will be introducing two-factor authentication to the MyUoY student app from Tuesday 6 June 2023.

At the end of April, IT colleagues gathered together for the first ever IT Showcase at the Ron Cooke Hub.

We will be offering an only email service for the upcoming bank holiday Mondays:

As we look to reduce our environmental impact across the University, one focus is on cutting down on unnecessary printing across campus.

IT support is available as normal over the Easter vacation period.

IT Services are currently working on a project to replace the existing Virtual Desktop Service (VDS) with a new provider. The VDS allows staff and students to access certain apps which are usually only available on on-campus devices.

Whether it’s connecting to Wifi, setting up two-factor authentication or using Zoom, the IT Services webpages are the best place to go to find information on using IT across the University.

If you got a new computer, tablet, mobile phone or games console, find out how to make the most of it and get it working with our services.

If you're returning after the winter break, we're available from Tuesday 3 January 2023 to help you get back up and running with University IT facilities.