Cleaning manager role

Main responsibilities

• Assist the Head of Cleaning Services in the managing, control and supervision of a team of cleaning staff
• Management of the time and attendance system, including verification of all data and time sheets
• Actively involved in the delivery of training and to assist the Facilities Manager in staff supervision, monitoring of work performance and welfare matters
• Ensure service level agreements are met
• Assist the Head of Cleaning Services with performance reviews
• Complete Return to Work interviews
• Ensure work is carried out in accordance with health, hygiene and safety procedures
• Maintain records relevant to the department: training records; staff attendance; maintenance repairs and servicing
• Assist the Head of Cleaning Services with supervising external cleaning services, and the correct disposal of white goods in accordance with current legislation

Qualifications and experience

• Essential: Educated to GCSE level or equivalent. Evidence of basic health and safety management including risk assessments. Cleaning experience in a similar environment. Supervising a team of cleaning staff. Leading and motivating a team. Windows IT experience.
• Desirable: IOSHH Managing Safely certificate, BICS certificate

Skills

• Essential: Basic IT skills to include Word, email, database use. Customer care skills and a high degree of tact and diplomacy. Leadership and motivational skills. High level of numeracy and literacy. Excellent interpersonal skills. Able to monitor quality of work. Able to train staff. Ability to organise and prioritise own workload. Able to organise the work of the team, to allocate and delegate work appropriately.