Contact details
Careers and Placements, Harewood Way, University of York, Heslington, York, YO10 5DD
- Tel: +44 (0)1904 322685
- Email: careers@york.ac.uk Students and York graduates can also send us a message on Handshake
- Employers - please see our employer pages for further information
During semester time we are open:
- Monday to Friday, 10am to 5pm
- Vacation opening times vary - please check the opening times page
Appointments can be booked online by current York students and York graduates
- See the website for appointment types and Handshake for appointment availability and also our Appointments policy for students and graduates (PDF
, 89kb)
Feedback
- Send your comments or compliments by email to careers@york.ac.uk
- Complaints should follow the procedure below
We are here to support you during and after your time at York by helping you to:
For sustainable travel information, see the University's transport, maps and parking web page.
Policy documents
- Careers and Placements Objectives 2022 (PDF
, 673kb)
- Careers and Placements Annual Report 2023 (PDF
, 4,116kb)
- Appointments policy for students and graduates (PDF
, 89kb)
Careers and Placements is a part of Student and Academic Services at the University of York.
Terms and conditions and service standards
Green Careers' Careers and Placements Sustainability Statement 2023/24 (MS Word
, 229kb)
Complaints
If you are unsatisfied with any aspect of Careers and Placements, and the facilities it offers, please tell us. We welcome the opportunity to rectify such situations quickly.
In situations where an informal solution cannot be reached, or if you're unsatisfied with the initial response you receive, you can make a more formal complaint.
Complaints procedure
Stage 1 (informal) - talk to a member of Careers staff and report the problem.
Stage 2 (informal) – if you wish to receive a written response, send us a written complaint, either by email or post and we will respond within three working days.
Stage 3 (formal) - if you are still not satisfied, please either respond to the reply we have sent you or write directly to the Director of Student Careers and Systems (at Careers and Placements, University of York).
Stage 4 (formal) - in the unlikely event that your complaint is still unresolved you can use the formal University complaints procedure.