Special Cases Progress Cases Policy

Our Special Cases Progress Cases Policy sets out how we consider progress cases, where Special Cases approval is required.

  1. Definition
  2. Introduction 
  3. General Principles
  4. Leave of Absence and Repeat Study
  5. Programme Extensions
  6. Programme Transfers
  7. Change in Mode of Attendance
  8. Readmission
  9. Exemption from Attendance and Residence Requirements
  10. Credit load Variations
  11. Waiving of Compulsory or Prerequisite Modules
  12. Late Module Change Requests
  13. Requests for Placement Years Out of Sequence
  14. Progression at Risk
  15. Progress Cases and Academic Appeals

You can also download and print a PDF version of the policy: Special Cases Progress Case Policy (PDF , 719kb)

1. Definition 

A ‘progress case' refers to any case relating to taught student progression for which Special Cases approval is required. 

2. Introduction

This document sets out the policy for consideration of progress cases where Special Cases approval is required. It should be read in conjunction with University Regulation 6.

This policy also provides information about initial considerations for staff and students, and what should be done where Special Cases approval is not required. 

This policy does not apply to research students. Research students should refer to the Policy on Research Degrees.

3. General Principles

The Special Cases team, when considering progress cases, will have regard to the principle of fairness and aim to ensure that no student is placed at an academic advantage or disadvantage relative to their peers. 

They will also have regard at all times to principles of equity, fairness and transparency and to bear in mind relevant equality and diversity, confidentiality and data protection policies and legislation.

We encourage students to seek advice from their academic department, in particular their personal supervisor. Staff in the Student Hub are also able to provide advice on the financial implications of the categories of progress case listed in this document. Students may also seek independent advice and guidance from the advice services at the Students' Unions.

Progress cases will usually be considered by Special Cases Officers, however, decisions may also be taken by the Special Cases Manager, a Senior Manager in Student Education and Experience, or their nominee.

4. Leave of Absence and Repeat Study 

A Leave of Absence (LoA) allows a student to take an authorised break from their studies, usually for a maximum of one calendar year.

Please note that this section of the policy does not apply to York Online students taking 100% online part-time Masters programmes. If you are studying on a York Online programme, please refer to the York Online Registration, Absence and Engagement Policy for information on taking a Leave of Absence, and to the York Online Repeat Study Policy to learn when York Online students are eligible to repeat modules.

5. Programme Extensions 

A programme extension can be recommended where a student cannot complete the programme within the normal timescale (by their enrolment end-date), and there is no teaching outstanding. 

Not every programme extension request will be considered by Special Cases. Please see section 5.1 below.

Programme extension requests must be submitted in advance of the assessment deadline(s) the student is requesting to extend. 

6. Programme Transfers 

There is no automatic right for a student to transfer programmes. 

If a student wishes to apply for a transfer of programme, they should first approach their supervisor and discuss their options.

7. Change in Mode of Attendance

Students can apply to change their mode of attendance, from full-time to part-time, and vice-versa where part-time modes of attendance exist on the student’s programme. A change in the mode of attendance will impact on the tuition fees due and timetable arrangements and will therefore require prior discussion with the department. If a student is extending their studies by changing mode of attendance it could have serious implications on their funding and finance. 

If a student wishes to apply for a mode of attendance change, they should first approach their supervisor and discuss their options. Once a student has spoken with their supervisor/department and fully understood the possible implications of a mode change (see section 7.1 below) the student can then complete the form.

Change of mode of attendance can only begin on a semester basis, and will be considered by the fees office to start on the first day of a new semester. 

Not all requests for a change in mode of attendance require Special Cases approval. Please see section 7.2 onward for information about criteria for Special Cases approval and the application process.   

Change in mode of attendance requests submitted within three months of a student’s programme end date will not be considered. 

8. Readmission 

Not every application for readmission requires Special Cases approval. 

Applications for admission received from students who have failed a University examination at another university shall be considered in the normal way, and may be accepted without reference to Special Cases.

Applications for admission from students whose enrolment with the University has been terminated as academically unsatisfactory, other than where triggered by failure of the programme or failure to progress, must, if approved by the Board of Studies concerned, be submitted as recommendations to Special Cases.

Students in poor academic standing, who have expressed a desire to transfer programme prior to programme failure, can be considered as transfers by Special Cases provided the student has not yet been withdrawn from their programme and provided that the department the student has requested to transfer into is willing to offer a place to the student (see 6.6).

Special Cases approval is required in cases (1) and (2) below only where the student is seeking admission to the same programme, or one which has content overlap with a programme they studied previously at York, or if the student has already twice been admitted to a first year at York. Otherwise they may be accepted directly by the Board of Studies concerned. 

  1. Students whose enrolment at York has been terminated through failure to progress, and have had a new application accepted, will be considered by Special Cases as exceptional readmissions provided there is evidence that the circumstances leading to programme failure have substantially changed;
  2. Students who have voluntarily withdrawn from York, and have had a new application accepted, will be considered by Special Cases as exceptional readmissions provided that the department is willing to offer a place to the student and where there is evidence that the circumstances leading to withdrawal have substantially changed.

9. Exemption from Attendance and Residence Requirements 

In some cases, students can be granted exemption from University attendance and residence requirements. Chairs of Boards of Studies can approve exemptions from residence requirements without reference to Special Cases. Special Cases approval is required for requests for exemptions from attendance requirements beyond 4 weeks. 

10. Credit load Variations 

A student may only register for more additional credit than is required by their programme (eg more than 120 credits per year for UG and 180 for PGT) where this is expressly approved as part of the programme specification, or with explicit permission from Special Cases. 

Where additional credit is taken, it cannot be included in the calculation of any progression decisions or degree classifications, and as such it must be clear to both the student and the school/department which credit is additional and which is included in calculations of progression and award at the outset of the module. This is known as ‘auditing’ credit. 

Students will only be permitted to audit credit where the request is supported by the department and it is due to a procedural error on the part of the University or compelling reasons for the request can be evidenced. 

The University Academic Framework can allow a credit load of between 100 and 140 credits per academic year. Any variation below or above those limits will only be approved where it is a result of a change in mode of attendance request (7.4). 

The University Academic Framework also limits the number of credits per degree programme to 360 for three-year programmes and 480 for four-year programmes.

Special Cases cannot permit variations to these limits, aside from permitting auditing of additional credits as outlined above. 

A request to audit a module must come via email from the Chair of the Board of Studies to scc@york.ac.uk

Special Cases will require a memo from the Chair of Board of Studies explaining why this request is being made. 

A Case Officer will consider the request. The Case Officer may decide that the request should be immediately approved, that amendments should be made to the request (in consultation with the student’s academic department), that further information is required from the student or their academic department, or that the request should be rejected. 

A Case Officer may reject the request if any of the following apply: 

  1. There is insufficient information and/or supporting evidence to consider the request.
  2. The request would place the student at an academic advantage or disadvantage relative to their peers.

Special Cases will inform the department of the outcome.

11. Waiving of Compulsory or Prerequisite Modules 

If a department wishes to waive a compulsory or prerequisite module for a student, Special Cases approval is required.

A request to waive a compulsory or prerequisite module must come via email from the Chair of the Board of Studies to scc@york.ac.uk

Special Cases will require the following in order to consider this type of request: 

  • a) A memo from the Chair of Board of Studies explaining why this request is being made, ie if a module is compulsory or has a prerequisite this implies it is pedagogically necessary, so the department would be expected to explain why an exception is being requested in this case;
  • b) Where it is a waiver of a compulsory module, confirmation will be required that the learning outcomes of the programme can be met if the request is approved;
  • c) An explanation of the steps that will be taken to mitigate the risk to the student, i.e. what support will be put in place to reduce risk of programme failure;
  • d) An email from the student confirming that they are aware of and accept the risks involved in waiving the compulsory or prerequisite module and understand that it cannot be used as the basis of an exceptional circumstances claim, academic appeal or complaint.

A Case Officer will consider the request. The Case Officer may decide that the request should be immediately approved, that amendments should be made to the request (in consultation with the student’s academic department), that further information is required from the student or their academic department, or that the request should be rejected. 

A Case Officer may reject the request if any of the following apply: 

  • a) There is insufficient information and/or supporting evidence to consider the request.
  • b) The request would place the student at an academic advantage or disadvantage relative to their peers.

Special Cases will inform the department of the outcome.

12. Late Module Change Requests 

If a student wishes to change a module late in the academic year, Special Cases approval is required.

A request to change a module late in an academic year must come via email from the Chair of the Board of Studies to scc@york.ac.uk.

Students will only be permitted to change modules late where the request is supported by the department and it is due to a procedural error on the part of the University or compelling reasons for the request can be evidenced. 

Special Cases will require the following in order to consider this type of request: 

  1. A memo from the Chair of Board of Studies explaining why this request is being made.
  2. An explanation of the steps that will be taken to mitigate the risk to the student, i.e. what support will be put in place to reduce risk of programme failure.
  3. An email from the student confirming that they are aware of and accept the risks involved in changing modules at this late stage and understand that it cannot be used as the basis of an exceptional circumstances claim, academic appeal or complaint.

A Case Officer will consider the request. The Case Officer may decide that the request should be immediately approved, that amendments should be made to the request (in consultation with the student’s academic department), that further information is required from the student or their academic department, or that the request should be rejected. 

A Case Officer may reject the request if any of the following apply: 

  • a) There is insufficient information and/or supporting evidence to consider the request.
  • b) The request would place the student at an academic advantage or disadvantage relative to their peers.

Special Cases will inform the department of the outcome.

13. Requests for Placement Years Out of Sequence 

If a department wishes to request that a student be permitted to complete a placement year out of sequence, Special Cases approval will be required. 

Programmes are designed and structured in a specific way in order to ensure that students are able to receive the maximum benefit from their teaching and, where applicable, from  their placement year. As such, requests for a placement year out of sequence are only approved where accommodations for disability require an exception to the usual programme structure. 

Students are advised to seek guidance from Student Advisers in the Student Hub about the financial implications of taking a placement year out of sequence.

A request for a placement year out of sequence must come via email from the Chair of the Board of Studies to scc@york.ac.uk

Special Cases will require the following in order to consider this type of request: 

  1. A memo from the Chair of Board of Studies explaining why this request is being made.
  2. An updated Student Support Plan and/or medical evidence which explicitly confirms that this is a necessary adjustment due to disability.

A Case Officer will consider the request. The Case Officer may decide that the request should be immediately approved, that amendments should be made to the request (in consultation with the student’s academic department), that further information is required from the student or their academic department, or that the request should be rejected. 

A Case Officer may reject the request if any of the following apply: 

  • a) There is insufficient information and/or supporting evidence to consider the request.
  • b) The request would place the student at an academic advantage or disadvantage relative to their peers.

Special Cases will inform the department of the outcome.

14. Progression at Risk 

The University's progression and award rules, as published in the Guide to Assessment, Standards, Marking, and Feedback, make it clear that an undergraduate student must “satisfy the requirements for each stage of his/her programme (a stage is equivalent to a year’s full-time study) before progressing to the next stage".  There are usually no permitted exceptions to this rule.

However, there is a specific circumstance in which the University does allow ‘Progression at Risk’. This is where students have completed study abroad or placement years but are awaiting formal confirmation from other institutions or organisations. In these circumstances, students are permitted to register for the following academic year where Departments/Schools confirm that a student has met all of the necessary requirements of the previous stage.  

Special Cases cannot permit students to ‘Progress at Risk’ on the basis of outstanding resits or ‘sits as if for the first time’ from the previous stage, irrespective of how compelling the student’s circumstances may be. Whilst the University is sympathetic toward students who are facing challenging circumstances, permitting progression at risk in these circumstances places potentially vulnerable students at an even greater risk.

15. Progress Cases and Academic Appeals 

Students have the right to appeal a decision taken by Special Cases not to approve their Progress Case request on the basis of procedural irregularity only (i.e. if there is evidence that a procedural irregularity has taken place in the way in which the transfer request was considered) as per Section 8.1(ii) of the Student Academic Appeals Procedure. 

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