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Operations Management - MAN00098M

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  • Department: The York Management School
  • Credit value: 15 credits
  • Credit level: M
  • Academic year of delivery: 2023-24

Module will run

Occurrence Teaching period
A Online Teaching Period 1 2023-24
B Online Teaching Period 5 2023-24

Module aims

This module introduces operations management as it applies to a variety of organisations. It covers the activities of modern operations management and puts operations management in a strategic context. Operations Management is an applied subject. It’s concerned with creating the everyday products and services that we all consume – so it’s everywhere around us! Hopefully this means that you will all be able to engage with the subject and recognise its relevance and importance. Our “laboratory” is organisations. That’s why we push you to think about the application of the theories and tools that we will introduce you to during this module.

Module learning outcomes

Academic and graduate skills

Successful completion of the module will demonstrate that students are able to:

  • Analyse operations using a variety of operations management theories
  • Apply the main quality management tools
  • Plan a project, thinking about time, resources and quality
  • Formulate an operations strategy
  • Develop and use a performance management system
  • Define the main activities in product and process design
  • Describe their business in terms of the conversion process
  • Assess the impact of operations on global competitiveness
  • Articulate the complex role of the operations manager and the interrelationships with other key management functions
  • Define the main activities of supply chain management

Module content

Subject content

  • The nature of operations management and its impact on competitiveness
  • Operations Strategy
  • Design of products and services
  • Design of processes
  • Quality management
  • Supply chain management
  • Performance management
  • Project management

Indicative assessment

Task % of module mark
Essay/coursework 100

Special assessment rules

None

Indicative reassessment

Task % of module mark
Essay/coursework 100

Module feedback

Feedback will be provided in accordance with the York Online Programme Handbook.

Indicative reading

Slack, A et al (2013) – Operations Management 7th – Pearson


The information on this page is indicative of the module that is currently on offer. The University constantly explores ways to enhance and improve its degree programmes and therefore reserves the right to make variations to the content and method of delivery of modules, and to discontinue modules, if such action is reasonably considered to be necessary. In some instances it may be appropriate for the University to notify and consult with affected students about module changes in accordance with the University's policy on the Approval of Modifications to Existing Taught Programmes of Study.