This module introduces the role, objectives and activities of operations and project management. Examples and case studies are drawn from a variety of organisations with an emphasis on the fit of operations and project strategy. The aim of this module is to develop an understanding of a portfolio of techniques for operations and project management and their selection and use in appropriate situations. This includes an appreciation of the development of alternative theoretical perspectives behind management thinking in this field. On completing the module students should be able to recommend a complete operational and project management strategy for a given business context.
Module learning outcomes
Successful completion of the module will demonstrate that students are able to:-
Assess the impact of operations on competitiveness
Articulate the complex role of the operations manager and the interrelationships with other key management functions
Recognise the similarities and differences in service-based and product-based operations
Analyse operations using a variety of process models and management theories
Propose an appropriate operations strategy for a given business context
Apply lean management techniques to improve firm s performance
Plan and execute a complex project
Indicative assessment
Task
% of module mark
Essay/coursework
100
Special assessment rules
None
Indicative reassessment
Task
% of module mark
Essay/coursework
100
Module feedback
The timescale for the return of feedback will accord with TYMS policy
Indicative reading
Slack, N., Brandon-Jones, A. and Johnston, R. (2013), Operations Management, 7th ed., FT Prentice Hall
Other textbooks:
Shook, J. and Rother, M. (2003) Learning to See: Value Stream Mapping to Add Value and Eliminate Muda, Productivity Press
Greasley, A. (2013) Operations Management, 3rd ed., John Wiley & Sons