- Department: Electronic Engineering
- Credit value: 20 credits
- Credit level: M
- Academic year of delivery: 2024-25
- See module specification for other years: 2023-24
Operations management is one core area that underlies every enterprise. The ”operations” of an organisation are the processes that the organisation uses to create value by transforming inputs and resources into outputs in the forms of products and services. The objectives of this course are to develop an understanding of the concepts, tools and practices relating to the operations of an organisation. It examines the process nature of operations, the strategic importance of operations and the issues affecting efficiency and effectiveness of operations. It develops systematic and critical thinking skills essential to manage and improve operations that will enable organisations to gain competitive advantage.
Pre-requisite modules
- None
Co-requisite modules
- None
Prohibited combinations
Occurrence | Teaching period |
---|---|
A | Semester 2 2024-25 |
Subject content aims:
To connect the operations strategy into organisational strategy
To relate the concept of productivity and competitiveness
To explore the design of products and services
To explore the design of processes and process selection
To relate Total Quality Management and its significance to product and service quality
To explore the principles of Lean Management
To understand Supply Chain Management and its performance on business competitiveness
Graduate skills aims:
To develop critical thinking and evaluation skills based on concepts, tools and techniques in operations management
To develop the ability to identify critical business issues and bottlenecks and continuously improve its operations
To develop decision making skills required to become an effective operations manager that drives operational and strategic objectives of the business.
Subject content learning outcomes
After successful completion of this module, you will:
Graduate skills learning outcomes
After successful completion of this module, you will:
Operations as a Process
Workplace design
Decision-Making in Operations Management
Design of Products and Services
Product and Service Management
Process Design and Selection
Supply Chain Management,
Operations strategy
Lean Management
Management of Quality
Project and Risk Management
Contract & Employment Law
Financial Management
Task | % of module mark |
---|---|
Essay/coursework | 70 |
Essay/coursework | 30 |
None
There are two components in the assessment:
The online test will be a Multiple Choice Test in the areas of operations Management
The individual report is an opportunity to explore perceptions you gained from this course. This assignment reflects the accurate and deep understanding of the principles of managing business operations.
Task | % of module mark |
---|---|
Essay/coursework | 70 |
Essay/coursework | 30 |
'Feedback’ at a university level can be understood as any part of the learning process which is designed to guide your progress through your degree programme. We aim to help you reflect on your own learning and help you feel more clear about your progress through clarifying what is expected of you in both formative and summative assessments. A comprehensive guide to feedback and to forms of feedback is available in the Guide to Assessment Standards, Marking and Feedback.
The School of PET aims to provide some form of feedback on all formative and summative assessments that are carried out during the degree programme. In general, feedback on any written work/assignments undertaken will be sufficient so as to indicate the nature of the changes needed in order to improve the work. The School will endeavour to return all exam feedback within the timescale set out in the University's Policy on Assessment Feedback Turnaround Time. The School would normally expect to adhere to the times given, however, it is possible that exceptional circumstances may delay feedback. The School will endeavour to keep such delays to a minimum. Please note that any marks released are subject to ratification by the Board of Examiners and Senate. Meetings at the start/end of each term provide you with an opportunity to discuss and reflect with your supervisor on your overall performance to date.
Slack N. and Brandon- Jones A.(2019). Operations Management . Pearson