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Our support policies for York Online students
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Our support policies for York Online students

Your programme of study is governed by a range of policies and regulations. This page introduces you to the most relevant policies that will affect your time studying on one of the York Online programmes.

As members of the University of York, students on the York Online programmes agree to accept and abide by the University’s Ordinances and Regulations, which govern awards, academic standards, and student discipline. 

York Online students are subject to most student policies that relate to Postgraduate Taught programmes.

There are also a number of student policies that have been designed specifically to support students studying on the York Online programmes. These policies recognise the unique context of the online teaching model, and are designed to support a high-quality student experience. Where these policies override an equivalent University-wide policy, this has been flagged.

On this page you can find information about:

Managing your studies

York Online Registration, Absence and Engagement Policy

This policy covers enrolment, module registration, taking a break from study, and payment of fees. It supersedes information regarding Leave of Absence that is laid out in the Special Cases Progress Cases Policy.

York Online Disruptions Affecting Assessment Policy

This policy lays out when you can request mitigation (such as deadline extensions) for assessments. It replaces the University’s Exceptional Circumstances policy for all modules delivered on York Online programmes.

York Online Repeat Study Policy

This policy outlines when York Online students may be permitted to repeat modules that they have previously completed. It supersedes information regarding Repeat Study in the Special Cases Progress Cases Policy.

Student Tuition Fee Refund Policy

If you are withdrawing or taking a break from your studies, you will need to know how your change of plan affects your tuition fees. This policy explains how fees are recalculated and when students are eligible for a refund.

Assessment and award

The University has a suite of assessment policies and procedures that govern the design, marking, moderation and quality processes of your assessments. They also define the criteria you need to meet to achieve an award. Make sure you are aware of the following policies:

Your award is also governed by Regulation 3: Regulations for awards relating to taught programmes of study.

University of York community

York Online students have rights and responsibilities as members of the University community. You may find it useful to be aware of the following items: