Be a good neighbour
Posted on 13 September 2024
Most students who live off-campus do so harmoniously with their neighbours. But excessive noise at un-neighbourly times, and failing to deal appropriately with waste bins, recycling and parking have all caused problems that result in complaints to the University from local residents.
Be a good neighbour and avoid problems:
Say hello
- Introducing yourself to your neighbours when you move in can help you start off on the right foot.
Keep noise levels down
- Avoid excessive noise and show consideration for your neighbours at all times. Early risers are likely to be going to bed early, nightshift workers will want quiet during the day and families with small children will not want noise late at night.
- Keep windows and doors closed, if possible, to reduce the amount of noise that carries.
- If you plan to have a social event which could become noisy, let your neighbours know in advance and end the event at a reasonable time.
- If you go out at night, remember to keep your voice down on the way home and when getting in and out of taxis.
Stay on top of your waste collection
- Put your rubbish or recycling out by the kerb on the correct day. Refuse collectors will not come onto the property to get bins. Ask your neighbours or check the City of York Council website for your collection day.
- Do not overload your bin or leave extra bags out. Refuse collectors will not take extra rubbish. There should be enough space in your landfill bin if you recycle properly.
- If you miss your collection day or have extra rubbish and recycling, take it to Hazel Court Household Waste Recycling Centre.
Park considerately
- Always park cars considerately and legally. The Highway Code states that you should not block the road and prevent access for Emergency Services, you should not park in front of an entrance to a property or within 10 metres of a junction, except in an authorised parking space.
Respect private land
- Not all green spaces in York are open to the public. Please check signage around open spaces to see whether you can access it.
Complaints
We take complaints very seriously and repeat offenders may find themselves facing disciplinary action under Regulation 7. This states that discipline is important in safeguarding the University community, and that this community extends beyond the bounds of the campus. Actions taken as a result of disciplinary offences can include fines, suspension and exclusion.
Support for you
You can find advice about living in private sector accommodation on our website, including help with problems during your tenancy. This includes information on what to do if your neighbours are causing you problems. Our Student Support and Advice team can help with a wide range of housing issues.