Staying in campus accommodation over the winter break?
Posted on 5 December 2023
Catering and shops
Retail and catering outlet opening times change during the vacation - visit Eat at York opening times to see what is open and when.
Helpdesk times
The University Facilities Helpdesk will be closed from 4pm on Friday 22 December 2022, reopening at 9am Tuesday 2 January 2024.
But don’t worry, any emergency faults can be reported at any point during the closure period via our non-emergency telephone line +44 (0) 1904 32 4444 or for more urgent concerns +44 (0) 1904 323333.
Cleaning - student residential areas
Normal cleaning services will be provided up to 2pm on Friday 22 December.
There will be no cleaning services in residential areas from Saturday 23 December until Tuesday 26 December inclusive, and from Saturday 30 December to Monday 1 January inclusive. Emergency cover will be provided on these dates.
From Wednesday 27 December to Friday 29 December, again there will be emergency cover provided.
Normal cleaning services will resume on Tuesday 2 January 2024.
Everywhere should be supplied with a stock of waste bin liners and toilet rolls where applicable. Extra stock can be requested at the advertised open Receptions throughout the winter break.
Launderettes
All launderettes on campus will be accessible during the winter break and are open as usual. If you find that your college launderette is closed for any reason, please go to a neighbouring college and ask the receptionist for a key to access that launderette.
Travel
Remember, there will be limited services on public transport on certain days across the winter break. Please check the First bus app or website for up to date timetables.
Reception services
Reception services across campus will be limited from Saturday 23 December through to Wednesday 27 December 2023 inclusive, and Sunday 31 December 2023 and Monday 1 January 2024 inclusive. Campus East Reception (located in the Law and Sociology Building) and Vanbrugh (Information Centre) will be open 24 hours across these dates; however most other receptions will be closed. For a full breakdown, see the table below.
These details may be subject to change. Speak to your college team for further information.
| Reception | Sat 23 Dec | Sun 24 Dec | Mon 25 & Tues 26 Dec | Wed 27 Dec | Thurs 28 Dec | Friday 29 Dec | Sat 30 Dec | Sun 31 Dec | Mon 1 Jan 2024 |
|---|---|---|---|---|---|---|---|---|---|
| Campus East Reception | 24hrs | 24hrs | 24hrs | 24hrs | 24hrs | 24hrs | 24hrs | 24hrs | 24hrs |
| Vanbrugh (Info Centre) | 24hrs | 24hrs | 24hrs | 24hrs | 24hrs | 24hrs | 24hrs | 24hrs | 24hrs |
| Halifax | 24hrs | 7am to 6pm | Closed | 24hrs from 7am | 24hrs | 24hrs | 24hrs | 24hrs | Closed from 7am |
| Derwent | Closed | Closed | Closed | 7am to 3pm | 7am to 3pm | 7am to 3pm | 7am to 3pm | Closed | Closed |
| James | Closed | Closed | Closed | 7am to 11pm | 7am to 11pm | 7am to 11pm | 7am to 3pm | Closed | Closed |
| Alcuin | Closed | Closed | Closed | 7am to 3pm | 7am to 3pm | 7am to 3pm | 7am to 3pm | Closed | Closed |
| Wentworth | Closed | Closed | Closed | 7am to 11pm | 7am to 11pm | 7am to 11pm | 7am to 11pm | Closed | Closed |
Latest posting dates for Christmas
If you're sending letters or parcels to family or friends over the festive season, check out the last posting dates for your mail to arrive before 25 December.
The University mailrooms will be open until:
- Dalham Farm Mailroom (Campus West): 12pm (noon) on Friday 22 December 2023, and will reopen at 8am on Tuesday 2 January 2024.
- Piazza Mailroom (Campus East) 1pm on Friday 22 December 2023, and will reopen at 8am to 12pm on Wednesday 27 December 2023.
Did you know?
University Mailrooms are open to both staff and students and can be used to post letters, packets and parcels at a discounted price. We work with Royal Mail and Parcelforce to bring you the best prices.