Your room on campus
We hope you have an enjoyable and happy stay here in York. On this page you'll find links to key information about your room on campus.
You should have everything you need here, but if you don't find what you're looking for, reach out to us directly using the contact details on this page - we're here to help.
Top tip: Bookmark this web page so you can easily refer back to it during the academic year.
Accommodation inventory
Within 24 hours of moving in to your accommodation, we’ll send an email to your "@york.ac.uk" address with a link to an online inventory form. You should carefully check your accommodation and use the form to note things like damage and stains. You should submit your completed inventory within 48 hours of receiving the link. Please note that if anything does require repair you should also report this online as we do not monitor the inventory for repairs.
Contact us
Accommodation Services
accommodation@york.ac.uk
+44 (0)1904 322165 - available 10am-4pm, Monday to Friday (excluding public holidays)
Related links
Report a problem with your accommodation:
- Fix my room
- +44(0)1904325555 (Campus West)
- +44(0)1904325101 (Campus East)
Campus Safety Staff
- Emergency: +44(0)1904323333
- Non-emergency: +44(0)1904324444
Student Hub - Information, support and advice
- student-hub
@york.ac.uk - +44 (0)1904 324140
Accommodation services
- accommodation@york.ac.uk
- +44(0)1904322165
Confirm your cover
- Students staying in university accommodation get personal contents insurance included within the cost of their rent. All you need to do is confirm your cover on the My Endsleigh app. Download the app.
View your accommodation booking
- Login and view your booking for university accommodation (your login details are required).
![](/media/abouttheuniversity/accommodation/Web Standard image-UoY_MRAO - PG students around campus - June 2022 - Alex Holland-106.jpg)
What to bring
Not arrived yet? Have a look at our web page with advice on what to bring and what not to bring.
![](/media/abouttheuniversity/accommodation/Web Standard image-UoY_MRAO - Students around campus - June 2022 - Alex Holland-62.jpg)
Your facilities
Information on your accommodation facilities: water, launderettes, heating, mail, TV, parking.
![](/media/abouttheuniversity/accommodation/Web Standard image-UoY_MRAO- Students around town - June 2022 - Alex Holland-84.jpg)
Living with others
Noise and guest rules that you should follow and how to deal with with flatmate problems should they occur.
![](/media/abouttheuniversity/accommodation/Web Standard image-UoY_Accommodation - Alcuin - February 2023 - Alex Holland-2.jpg)
Report a problem
Problem with your room? Here's how to let us know so we can fix it soon.
![](/media/abouttheuniversity/accommodation/student life with a serious allergy image.jpg)
Student life with a serious allergy
What to expect, along with some tips to help you settle into student life.
![](/media/abouttheuniversity/accommodation/Web Standard image-UoY_MRAO - Students around campus - June 2022 - Alex Holland-162.jpg)
Leave or change your room
Want to request to vacate, transfer, swap or advertise your room? Here's how.
![](/media/abouttheuniversity/accommodation/Web Standard image-UoY_MRAO - PG srtudents around campus - April 2023 - Alex Holland-45 (1).jpg)
Contract and policies
Everything you need to know about your contract with us and our policies.
![](/media/abouttheuniversity/accommodation/on laptop payments box.jpg)
Payments
Information on when to pay your rent and the best ways to do so.
![](/media/abouttheuniversity/accommodation/Web Standard image-UoY_MRAO - Students around campus - June 2022 - Alex Holland-80.jpg)
Safety and security
Your responsibilities, PAT sessions, keys, security, fire and electrical safety information.
![](/media/abouttheuniversity/accommodation/Web Standard image-UoY_MRAO - Students around campus - June 2022 - Alex Holland-125.jpg)
Cleaning
Keeping your accommodation clean: your responsibilities and how we'll help you.
![](/media/abouttheuniversity/accommodation/800x400 waste ans recycling v3.jpg)
Waste and recycling
To continue to reduce, reuse and recycle the waste we create at the University, we need your help too.
![](/media/abouttheuniversity/accommodation/Web Standard image-UoY_Accommodation -Halifax Standard Ensuite_January 2019 - Alex Holland-1 (1).jpg)
Avoiding mould in your accommodation
Mould can have a detrimental effect on your wellbeing and the building fabric around you.
![](/media/abouttheuniversity/accommodation/Web Standard image-UoY_Accommodation - Vanbrugh Economy Kitchen_January 2019 - Alex Holland-4.jpg)
Returning students
A small number of on-campus rooms are allocated to returning students every year.
![](/media/abouttheuniversity/accommodation/Web Standard image-UoY_MRAO- Students around town - June 2022 - Alex Holland-161.jpg)
Finding private sector accommodation
Looking for housing in the private sector for your second year? We're here to help.
![](/media/abouttheuniversity/accommodation/Web Standard image-UoY_Communications - Arrivals_UoY - event - 0000000059_September 2021 - Alex Holland-122.jpg)
Moving out
Here are some things you'll need to do before you leave your room on campus.
Contact us
Accommodation Services
accommodation@york.ac.uk
+44 (0)1904 322165 - available 10am-4pm, Monday to Friday (excluding public holidays)