On-campus family accommodation
We hope you and your family have an enjoyable and happy stay here in York. On this page you'll find links to key information about your on-campus family accommodation.
You should have everything you need here, but if you don't find what you're looking for, reach out to us directly using the contact details on this page - we're here to help.
Top tip: Bookmark this web page so you can easily refer back to it during the academic year.
Accommodation inventory
Within 24 hours of moving in to your accommodation, we’ll send an email to your "@york.ac.uk" address with a link to an online inventory form. You should carefully check your accommodation and use the form to note things like damage and stains. You should submit your completed inventory within 48 hours of receiving the link. Please note that if anything does require repair you should also report this online as we do not monitor the inventory for repairs.
Contact us
Accommodation Services
accommodation@york.ac.uk
+44 (0)1904 322165 - available 10am-4pm, Monday to Friday (excluding public holidays)
Related links
Report a problem with your accommodation:
- Fix my room
- +44(0)1904325555
Campus Safety Staff
- Emergency: +44(0)1904323333
- Non-emergency: +44(0)1904324444
Student Hub - Information, support and advice
- student-hub
@york.ac.uk - +44 (0)1904 324140
Halifax College welfare and support
- Contact and support page
- halifax-help@york.ac.uk
Accommodation services
- accommodation
@york.ac.uk - +44(0)1904322165
Confirm your cover
- Students staying in university accommodation get personal contents insurance included within the cost of their rent. All you need to do is confirm your cover on the My Endsleigh app. Download the app.
View your accommodation booking
- Login and view your booking for university accommodation (your login details are required).
What to bring
Haven't arrived yet? Take a look at our web page with advice on what to bring and what not to bring.
Getting set up
What to do on arrival, and how to get set up with utility bills.
Safety and security
Emergency contacts, keys, security, fire and electrical safety information and more.
Cleaning
Keeping your accommodation clean is your responsibility.
Avoiding mould in your accommodation
Mould can have a detrimental effect on your wellbeing and the building fabric around you.
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Halifax Colege
Familiarise yourself with the support and opportunities available to you.
Report a problem
Problem with your room? Here's how to let us know so we can fix it.
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Contract and policies
Everything you need to know about your contract with us and our policies.
Waste and recycling
Every householder is responsible for disposing of their waste responsibly and lawfully.
Payments
Information on when to pay your rent and the best ways to do so.
Finding private sector accommodation
Looking for housing in the private sector for the following academic year? We're here to help.
Moving out
Here are some things you'll need to do before you leave your accommodation.
Contact us
Accommodation Services
accommodation@york.ac.uk
+44 (0)1904 322165 - available 10am-4pm, Monday to Friday (excluding public holidays)