Safety and security
Make yourself aware of the safety and security services available on campus and off campus, should you need them.
What to do in an emergency
Always call 999 in an emergency or life threatening situation.
If the situation is neither urgent or life threatening, you have different options depending on whether the situation is happening or has happened on campus or off campus.
Contact us
Office hours: Monday to Friday, 10am to 4pm (excluding public holidays)
Accommodation Services
Call 999
- Medical emergency - ask for an ambulance
- Ongoing crime - ask for the Police
- Fire or chemical spillage - ask for the Fire Service
- Call the Police on 101 for non-emergencies. This is for general enquiries or to report an incident that does not require immediate attention.
- Call the NHS on 111 if you need urgent medical help or advice but it's not a life-threatening situation.
Urgent but not life threatening situation?
Call +44 (0)1904 32 3333 or use the Emergency button in the SafeZone app. This puts you through to our Campus Safety Team. Use this for:
- Medical (non-emergency)
- Suspected crimes
- Fire alarm activation
Other security or safety issues
Call +44 (0)1904 32 4444 or use the Information button in the SafeZone app. This puts you through to our Campus Safety Team. Use this for:
- General enquiries
- Noise complaints
- Anti-social behaviour
Keys and security
As part of your terms and conditions, you agree to keep your accommodation secure:
- Keep your keys, key fob or key card with you at all times.
- Never mark your keys, key fobs or key cards with your address.
- Never copy your keys or share them with anyone else.
- Lock your door and windows whenever you leave your home.
- Always accompany your guests.
- Never let someone you don’t know into your home.
If you require an additional set of keys for family members, you can request these from the Halifax College Reception Team.
If you lose a set of keys, you should let the Halifax College Reception Team know as soon as possible. A charge is payable for the loss or late return of keys.
Contents insurance
Personal contents insurance is included in the price of your University accommodation. Confirm your cover on the My Endsleigh app today. You can also take out additional cover for a bike, for example.
Fire and electrical safety
University accommodation is well-equipped to ensure your safety in case of a fire. It's your job to familiarise yourself with the rules below, to avoid danger:
- Always leave the building when the fire alarm sounds.
- Only use British standard fused plugs or adaptors.
- Do not leave electrical devices unattended when switched on.
- Report broken or damaged electrical sockets or equipment.
- Do not link extension leads together.
- Do not use faulty electrical appliances.
- Do not leave appliances charging when you’re away or asleep.
- Never tamper with fire safety equipment.
- Never smoke in or near University accommodation or buildings.
- Never smoke e-cigarettes in University accommodation or buildings.
- Do not have candles or incense burners – these are not allowed, even if they’re just for decoration.
If you bring electrical items from overseas to use in communal areas, please ensure that they conform to EU standards. If they don't, we may remove them from your kitchen.
The United Kingdom uses a voltage of 230V with a frequency of 50 Hz. Only use a British standard fused voltage adaptor with three rectangular blades. Never force another plug type into the socket.
- Electric scooters
- Candles and incense burners
- Untested electrical equipment
- 13A mains operated fairy lights (low voltage or battery operated lights are fine)
- Alterations to plumbing such as bidet/shower hoses or attachments
- Pets
- Weapons
- Ashtrays
- Blu Tack/White Tack, tape or glue dots
All electrical appliances (including adaptors and extension leads) should be checked for safety with a Portable Appliance Testing (PAT) session before they are used in university accommodation.
Every year we offer free testing of students’ electrical appliances. We’ll let you know here when this is scheduled to take place.
Contact us
Office hours: Monday to Friday, 10am to 4pm (excluding public holidays)
Accommodation Services