• Staff home
• IT and online services
• Learning and teaching
• Administrative hub
• Research
• Staff supporting students
  • Student confidentiality
  • Academic progress
    • Taught students
      • AI enhanced teaching and learning
      • Leave of absence
      • Enrolment extensions
      • Transfer of programme
      • Withdrawing from a programme
      • Change mode of attendance
      • Exceptional circumstances affecting assessment
      • Support to study
      • Academic misconduct
    • Research students
    • HYMS students
  • Disability
  • Discrimination
  • Finance problems
  • Health
  • Immigration or visa enquiries
  • Mental health or psychological difficulty
  • Missing student protocol
  • Assumed to have left
  • Reporting student misconduct
  • Sexual violence disclosure
  • Talking to family and friends
  • Responding to a student death
  • Student Check-In
  • Personal supervision for taught students
• Health and safety
• Project and change management
• Working at York
• Finance
• Legal Services
• Leisure and culture
• Support, health and wellbeing
• Policies and strategies
• External relations
• Community without Limits

Exceptional Circumstances affecting Assessment policy

The Exceptional Circumstances affecting Assessment (ECA) policy can be found on the University Assessment Policy and Procedures.

Our aim is to ensure that fairness and academic standards are maintained for all our students, whatever challenges they face along the way. The University offers a range of student support services and opportunities to enable students to develop successful strategies to meet the demands of academic study.

The University expects that students will access relevant services, signposted by their College, their Supervisor or other members of the academic community. It is imperative that only claims about exceptional circumstances are accepted so students develop skills and strategies in their learning that can be taken on into further study and employment.

‌

Who to contact

For academic progress issues you should talk to your supervisor.

Alternatively, please contact:

• Student Support Hub
  Market Square
  Tel: 01904 324140
  student-support@york.ac.uk
• Office hours: 9am - 5pm in Term Time (Monday to Friday)
• 10am - 4pm in Vacation (Monday to Friday)