Posted on 21 February 2023
IT Services have found a new provider, Azure Virtual Desktop (AVD), and are now in the process of gradually migrating staff who use the VDS to the new system.
Staff will be moved to AVD in phases as we continue to make improvements to the new service and configure all of the required applications. We are also closely monitoring the performance of the new provider as more staff connect to make sure it can cope with our usage demands.
We intend to move everyone who uses the VDS and remove the existing service provider, Parallels, later in the year.
When you connect, you will have the choice of either an individual application or a full desktop (full desktop coming soon). In most cases you can choose just the application you need from the home screen.
This means:
You will also need to use a different application to sign into the VDS.
IT Services are currently migrating users of the VDS to the new system in phases, starting with users of business applications such as Agresso and Kinetics.
You will be contacted via email when you are invited to use the new platform, or watch out for further communications when the new service is fully live.
If you are already using the new VDS service, we would welcome any feedback or suggestions via email to itsupport@york.ac.uk.