Respect

I show care and understanding for others, respecting differences in circumstances, culture and background.

I am successful when...

• I am compassionate, considerate and non-judgemental
• I appreciate and respect differences in culture, background and approach
• I ask questions to explore others’ perspectives and concerns
• I take account of individuals’ needs and preferences when making decisions

I recognise and take account of others’ feelings, needs and concerns, responding with empathy.

I am successful when...

• I recognise how others are feeling and respond with empathy and understanding
• I actively create an environment where differences of opinion and approach are valued
• I see when people are feeling under pressure and provide support
• I am aware of my impact on others and adjust my approach accordingly

I support people through change, responding to their needs and concerns, and take action to increase equality, diversity and inclusion.

I am successful when...

• I demonstrate that I understand the perspectives, concerns and ideas of others
• I consider the impact of my actions on different groups and stakeholders, and take this into account in my decisions
• I take action to increase equality and diversity, and to remove barriers to inclusion
• I support people through change, recognising both the benefits and addressing any concerns of new ways of working