Principles for change: communicate and engage

Change requires clear and open communication to be successful.

Key factors

  • Planning the best way to communicate, considering different needs and preferences.
  • Keeping your updates regular, reminding everyone how you are progressing with the change.
  • Supporting and recognising reactions to change.

Resources on this page:


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People and Organisational Development

learning-development@york.ac.uk

Four door model of change

A short video and exercise for teams to complete in order to look at change in a more balanced and objective way. This resource can also be helpful in the implement phase and is something staff may find helpful to continuously revisit as the change progresses.

Learning outcomes

  • Understand the range of perspectives on the change and the effects of it.
  • Recognise and explore what you can and can't do both before and after the change.

Video: Four door model of change

Worksheet: Four door model of change


Team engagement and collaboration

A short video providing a model for sharing a message with your team. This video is part of a wider LinkedIn Learning course on teamwork essentials but we have selected the most relevant video for this part of the change process.

Learning outcomes

  • Understand some of the things we unconsciously do that undermine relationships at work.
  • Explore a simple framework to maintain engagement with your team.

Team engagement and collaboration


Growth mindset

A short course exploring how to develop a growth mindset in yourself and others. This video is part of a wider LinkedIn Learning course and we have selected the most relevant video for this part of the change process.

Learning outcomes

  • Understand how you can shift focus to possibility.
  • Explore practical tips on how you can apply a growth mindset to yourself and others, which can then be applied to embedding change.

Growth mindset


Communicating in Times of Change

  • Format: Online course (LinkedIn Learning)
  • Time to complete: 51 minutes
  • Phase of change: Plan
  • Principle of change: Communicate and engage

A short course exploring how you can communicate with your team and others, including tips and activities to try.

Learning outcomes

  • Understand the necessity of careful communication planning when involved in a change initiative.
  • Explore how to effectively modify communication efforts and how you can use key opinion leaders.
  • Understand the communication behaviours that reduce resistance to change.

Communicating in Times of Change


Training and workshops

If you're in a leadership or management role, you may want to develop a range of skills that support you in your role, many of which are core to supporting change:

More resources

Browse all our resources by theme.

Contact us

People and Organisational Development

learning-development@york.ac.uk