During the plan phase of a change, time should be spent understanding the problem or issue you are trying to solve.

Key factors

  • Explore the information available to you to clarify the purpose of change and what needs to be changed, alongside generating ideas for solutions
  • Ensure you have clarity on scope and resources, including who should be involved to enable you to create the conditions for change to be initiated
  • Consider any potential impact on people such as staff, students and partners etc.

Resources on this page:

It's also really important that you don’t forget to consider all aspects of the principles of change.


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People and Organisational Development

learning-development@york.ac.uk

Change Management Foundations

  • Format: Online course (LinkedIn Learning)
  • Time to complete: 46 minutes
  • Phase of change: Plan
  • Principle of change: Shared vision

A short course outlining the people and process side of change management, along with a step-by-step roadmap for implementing and managing change.

Learning outcomes

  • Explore considerations around implementing change and assessing an organisation's readiness for change.
  • Understand the emotional journey people go through during change.
  • Explore approaches for creating enthusiasm, commitment for change and making change stick by forming new habits.

Change Management Foundations


Four door model of change

A short video and exercise for teams to complete in order to look at change in a more balanced and objective way. This resource can also be helpful in the implement phase and is something staff may find helpful to continuously revisit as the change progresses.

Learning outcomes

  • Understand the range of perspectives on the change and the effects of it.
  • Recognise and explore what you can and can't do both before and after the change.

Video: Four door model of change

Worksheet: Four door model of change


Communicating in Times of Change

  • Format: Online course (LinkedIn Learning)
  • Time to complete: 51 minutes
  • Phase of change: Plan
  • Principle of change: Communicate and engage

A short course exploring how you can communicate with your team and others, including tips and activities to try.

Learning outcomes

  • Understand the necessity of careful communication planning when involved in a change initiative.
  • Explore how to effectively modify communication efforts and how you can use key opinion leaders.
  • Understand the communication behaviours that reduce resistance to change.

Communicating in Times of Change


Change and the Three Box Model

  • Format: How-to guide
  • Time to complete: 35 minutes
  • Phase of change: Plan
  • Principle of change: Insight-led

An exercise to explore how you view a change and how to develop a more positive look at the opportunities that change presents. This resource can also be helpful in the implement phase and is something staff may find helpful to continuously revisit as the change progresses.

Learning outcomes

Understand how you view change and develop a more positive look at the opportunities it presents.

Change and the Three Box Model


The Three Horizons Framework

  • Format: Video
  • Time to watch: 6 minutes
  • Phase of change: Plan
  • Principle of change: Insight-led

A short introduction to the Three Horizons Framework which provides a model to think about current assumptions, emerging changes and possible and desired futures.

Learning outcomes

  • Explore a tool for thinking about transformational change.
  • Understand how to have a more nuanced conversation and allow further insights into your change project.

https://www.youtube.com/watch?v=_5KfRQJqpPU 


Model of personal change

An introduction to one model for exploring and understanding the emotional response to change.

Learning outcomes

Understand emotions to change using John Fisher's model of change.

Model of personal change


Creating an innovation charter

A short video about how to produce an innovation charter, detailing how your team will work together to maximise innovation. This video is part of a wider LinkedIn Learning course and we have selected the most relevant video for this part of the change process.

Learning outcomes

Understand the components of an innovation charter and explore how you might use one to boost creativity in your team.

Creating an innovation charter


The building blocks of innovative teams

A short video outlining strategies to build more innovative teams. This video is part of a wider LinkedIn Learning course and we have selected the most relevant video for this part of the change process.

Learning outcomes

Explore strategies to foster a focus on continuous improvement, encourage fresh thinking, and approach obstacles with creativity.

The building blocks of innovative teams


Create your shared vision for change

  • Format: Video
  • Time to watch: 5 minutes
  • Phase of change: Plan
  • Principle of change: Shared vision

A short exercise to explore how to create a shared vision. This video is part of a wider LinkedIn Learning course on transformational leadership but we have selected the most relevant video for this part of the change process.

Learning outcomes

Explore how emotions can help others to buy-in to a vision.

Create your shared vision for change


Workshops

If you're in a leadership or management role, you may want to develop a range of skills that support you in your role, many of which are core to supporting change:

More resources

Browse all our resources by theme.

Contact us

People and Organisational Development

learning-development@york.ac.uk