Pauline Holness has spent twenty years in market research, first as an interviewer and more recently as a supervisor. She has carried out both telephone and face-to-face interviewing, on projects with interview lengths ranging from less than five minutes to a full hour. She also has experience of recruiting respondents to attend focus groups.
“I have worked on projects for the Home Office, local authorities, banks, food companies, the NHS, tourist organisations and transport companies amongst many others. I have been one of the regular interviewers working on the York Visitor Survey for the last 18 months.
“Before taking up market research, I acted as PA to a diplomat working in USA and Canada and had a number of office jobs, including acting as Office Manager at my father’s bakery store.”