Where we are

Please ask for us at the reception desk on the ground floor of the Seebohm Rowntree Building, Department of Health Sciences from Monday - Friday 8:30am - 4:30pm. You can also contact us on 01904 321321 or dohs-student-experience@york.ac.uk.

We look forward to supporting you.

Out of office hours

Out of Hours - In Crisis Now?
Call 999 if you are, or the person you are concerned about is, in immediate danger of hurting themselves or someone else.

You can then call Security to help aid the emergency services on +44 (0)1904 32 3333 (or 3333 from a University extension) or use the SafeZone app.

Shout
Text SHOUT to 85258
A 24/7 free text service if you are struggling to cope and need immediate help. Visit the Shout website for more informtion.

The Haven @ 30 Clarence Street
+44 (0)7483 141 310 (24hrs)
Drop-in open every night between 6pm and 11pm. No appointment needed. Offers information and emotional support in a welcoming, safe, comfortable, non-judgmental and non-clinical environment. Visit The Haven website for more information.

Samaritans
+44 (0)8457 90 90 90
Someone to talk to in confidence 24 hours a day, seven days a week. Visit the Samaritans website for more information.

Crisis and Access Service York
+44 (0) 1904 526582
Assess individuals experiencing a mental health crisis 24/7. Visit the Crisis and Access website.

York Hospital Accident and Emergency
+44(0)1904 631313
Trained to deal with mental health crises and can access specialist support 24/7.

Student Health App
The Student Health App provides easy access to more than 900 pages of reliable health information all in one place. The content has been created for university students by NHS doctors and is regularly updated. Download the app by visiting the Student App website.