Support and success
The wellbeing and success of our students is really important to us. We provide a range of support to help you get the most out of your time at York.
Who can help?
- Academic supervisor - for general queries, academic or personal difficulties, degree classification queries and exceptional circumstances
- Your programme leader - for academic advice and feedback on your course
- Open Door Practitioner for personal difficulties - contact Abby Brown/Sarah Clayden at sbs-wellbeing@york.ac.uk
- Student Wellbeing Officer for personal difficulties, support and wellbeing - contact Sam Ellis/Leonie Raymond at sbs-wellbeing@york.ac.uk
- Student Services Manager - for a range of issues or challenges, exceptional circumstances, leave of absence and disabilities - contact Diane Atkinson at diane.atkinson@york.ac.uk
- Student reps - for comments, queries and suggestions
General Student Queries including Assessment
For general student queries, submission information and progression:
- Undergraduate - assessments, programme queries, module information : sbs-ug@york.ac.uk
- Postgraduate - assessments, programme queries, module information: sbs-pg@york.ac.uk
- Engagement - attendance, visa, timetabling, newsletters: sbs-engagement@york.ac.uk
Exceptional Circumstances
- All students: sbs-ex-circs@york.ac.uk
Wellbeing at York
For all queries: sbs-wellbeing@york.ac.uk
Careers and Placements
For career options, support with applications, employability skills and job opportunities and placements:
Student Handbooks
Undergraduate Department Handbook 2024-2025 (PDF , 328kb)
Postgraduate Department Handbook 2024-2025 (PDF , 315kb)