National Student Survey shows strengths of Marketing at York

News | Posted on Thursday 18 July 2024

The results of the 2024 National Student Survey have revealed the strengths of the School for Business and Society in ‘Organisation and Management’, ‘Academic Support’ and ‘Student Voice’.

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We placed =2nd in the UK for ‘Organisation and Management’ and 1st in the Russell Group among universities included for Marketing in the 2024 National Student Survey (NSS), with a score of 96%.

We received 100% for Q17. How well organised in your course?, and 92% for Q18. How well were any changes to teaching on your course communicated?.

We placed 4th in the UK for ‘Academic Support’ and 1st in the Russell Group among universities included for Marketing in the 2024 National Student Survey (NSS), with a score of 96%.

We received 92% for Q15. How easy was it to contact teaching staff when you needed to?, and 100% for Q16. How well have teaching staff supported your learning?.

We placed 3rd in the Russell Group for ‘Student Voice’ among universities included for Marketing in the 2024 National Student Survey (NSS), with a score of 83%.

We received 92% for Q22. To what extent do you get the right opportunities to give feedback on your course?, 92% for Q23. To what extent are students’ opinions about the course valued by staff? and 64% for Q24. How clear is it that students’ feedback on the course is acted on?.

Professor Bob Doherty, Dean of the School for Business and Society, said “These are fantastic results for the School for Business and Society. I have never seen a result of 100% for Organisation of your course, this is truly outstanding and puts the School top of the Russell Group league table. These results are testament to the strong team ethic within the school and congratulations to all staff who have contributed to this top of the league performance”

Dr Pierre-Luc Emond, Programme Leader BSc Marketing, added “This is wonderful news for the BSc (Hons) Marketing programme! I am very proud of these NSS scores; they are testament to the passion and dedication of all academic and professional services staff. We truly care about students and we strive to deliver the best student experience in and out of the classroom. I want to personally thank and congratulate everyone who contributed to this success.”

What is the National Student Survey

The NSS is a nationwide survey of final-year students in higher and further education. They answer questions on a variety of aspects of their university experience, including their department and course. 

Almost 2,800 York students responded to the 2024 survey, helping prospective applicants to compare courses and make informed decisions about where to study. The survey empowers those taking part to shape the future of their course, giving universities honest feedback on what they are doing well and where they can improve.