Accessibility statement

Our enquiry and reprographics service

Posted on 12 November 2014

Due to an extraordinarily high demand, users of our enquiry and reprographics service may experience a longer response time than normal.

We apologise if a response to your enquiry or order is delayed and are currently working through the backlog. We aim to provide a full response to all enquiries within 10 days of receipt and we aim to supply all reprographics orders within 20 working days.

During this peak period of demand these response times may be delayed beyond normal standards but we are working hard to ensure that delays are kept to a minimum. Please note that during this exceptionally busy period we may not be able to provide an exact estimate of when you can expect to receive an order or a response to your enquiry.

Thank you in advance for your patience.