STRESSOR 5: ROLE
Role: whether people understand their role within the organisation and whether the organisation ensures that the person does not have conflicting roles
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Management standard:
- Employees indicate that they understand their role and responsibilities
- Systems are in place locally to respond to any individual concerns
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What should be happening / states to be achieved:
- The Department ensures that, as far as possible, the different requirements it places upon employees are acceptable
- The Department provides information to enable employees to understand their role and responsibilities
- The Department ensures that, as far as possible, the requirements it places upon employees are clear
- Systems are in place to enable employees to raise concerns about any uncertainties or conflict they have in their role and responsibilities
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Measures currently in place to achieve standard:
- Staff have a written, clearly defined description of their role and responsibilities
- Staff are encouraged to discuss concerns relating to their role and responsibilities with their line manager at the earliest opportunity
- Annual Performance Review of all staff provides a further opportunity for workers to discuss their role and responsibilities with their line manager and, specifically, to identify objectives and priorities for the coming year
- Staff can also discuss issues relating to their role and responsibilities with the Biology Human Resources Manager
- University provides an independent 'helpline' for individuals experiencing stress
- Good induction process in place for all staff
- Line managers expected to provide support, as part of their normal role and responsibilities, to workers whose role may change
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Feedback from consultation: issues relating to 'role' requiring attention
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Further action required:
- Stress awareness training required for all managers to make them aware that 'role' is one of the key stress risk factors requiring effective management
- Ensure that any management training programmes include the identification and management of stress
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