Campus Safety

Your safety and security on campus matters.

Our Campus Safety team support everyone who lives, studies or works at the University, with a 24-hour presence co-ordinated through the Campus Safety Hub at Market Square on Campus West. The team are your first response for any security or safety issues - all members of the team are trained in first aid and mental health first aid.

The Campus Safety team can provide security advice, answer your questions at the Campus Safety Hub or our Reception Points, support colleagues in Facilities Management, and aid any emergency services attending campus.

What to do in an emergency

Call 999 for all emergencies

Call +44 (0)1904 32 3333 if it's urgent but not dangerous

Call +44 (0)1904 32 4444 for general security and safety questions

Whether an emergency is medical, fire, a crime, or something else, it's important that you make the right decision.

Emergency or life threatening situation?

Call 999

Medical emergency - ask for an ambulance
Ongoing crime - ask for the Police
Fire or chemical spillage - ask for the Fire Service

Urgent but not life threatening situation?

Call +44 (0)1904 32 3333 or use the Emergency button in the SafeZone app. This puts you through to our emergency team. Use this for:

Medical (non-emergency)
Suspected crimes
Fire alarm activations

Other security or safety issues

Call +44 (0)1904 32 4444 or use the Information button in the SafeZone app. This puts you through to our non-emergency team. Use this for:

General enquiries
Noise complaints
Anti-social behaviour

SafeZone

Get 24/7 access to the Campus Safety team on campus through the SafeZone app.

Learn more about SafeZone

Download the SafeZone app

UoY international travel flow (PDF , 294kb)

Any property found on campus will be processed as explained below. If you wish to ask about a lost item, please contact the Information Centre, the Campus East Reception (located in the Ron Cooke Hub), or any college reception desk.

Passports - due to the sensitive nature of the document, we do not keep them. We will try to contact the owner when it is handed in but if we're not able to do so by the end of the working day, it will be returned by first class post to the Passport Office as per the instructions on their website.
Credit/debit/store cards - we will try to contact the owner when it is handed in but if we're not able to do so by the end of the working day the card(s) will be securely destroyed.
Valuable items - we will record these on the University Lost Property Management System and hold them securely for 12 weeks from receipt. Should the item have any information identifying the owner we will try to contact them. Any items not collected after 12 weeks will be donated to charity. In the case of electrical items that may contain data, these will be securely destroyed and disposed of.
Clothing/accessories/stationery/notes - we will record these on the University Lost Property Management System and hold them in the Reception area where they were handed in for a period of four weeks. After this time, items will either be appropriately destroyed or donated to charity.
Other items - items that are considered to pose a hazard to health and hygiene will not be recorded and will be disposed of within 24 hours of receipt at a Reception desk. This includes anything that can perish or is considered unhygienic to keep, for example, food, chemicals or items relating to personal care.

Surveillance policy (PDF , 368kb)
Internal Data Request Form (IDPA) (staff only). We aim to respond to your request within five working days.
Data Protection Impact Assessment 113

The Campus Safety team are based in the Campus Safety Hub on the upper level of Market Square - just along from the Information Centre - it's open 24/7, 365 days a year. You'll also see the team out and about round campus; you can recognise them by their black and purple uniforms.

Lorna Wallington is the Interim Senior Campus Safety Manager - you can contact Lorna by email to lorna.wallington@york.ac.uk or by phone: +44 (0)1904 32 2613
Paul Massheder is Campus Safety Operations Manager - you can contact Paul by email to paul.massheder@york.ac.uk or by phone: +44 (0)1904 32 2185
Chris Fielding is the Campus Safety Technical Manager - you can contact Chris by email to chris.fielding@york.ac.uk or by phone: +44 (0)1904 32 1980
For general enquiries, email campus-safety@york.ac.uk