Communications team

Our teams

• Digital and Creative Services
• Research Communications
• Internal Communications
• Media Relations
• Events

Director

Director of Communications: Rachel Barson (rachel.barson@york.ac.uk)

Digital and Creative Services

Head of Digital and Creative Services: Dan Wiggle (dan.wiggle@york.ac.uk)

Team contact email: communications-support@york.ac.uk 

Brand and Creative Services

Brand and Creative Manager: Alice Mannix (alice.mannix@york.ac.uk)

Team responsibilities:

• University brand development, asset management and advice
• Management of the University's brand platform for self-service access to assets, brand guidelines and on-brand templates for print and digital formats
• Photography and video production for External Relations projects
• Graphic design and print production for External Relations projects
• Maintaining a roster of external suppliers for creative projects

Content Design

Team responsibilities:

• Content strategy, quality assurance and governance for the University website
• Content design and production

Communications Support

• Communications support for the University community, including delivery of website updates, digital signage updates and more as via communications-support@york.ac.uk or the website update request form
• Publishing support and advice for the University, including training on the Web CMS

Digital Platforms and User Experience

Digital Platforms and Developments Manager: Paul Kelly (paul.kelly@york.ac.uk)

Team responsibilities:

• Management of the Web CMS
• Design and code for Digital Pattern Library website templates and related front-end web development
• User experience (UX) research and design for core External Relations projects and in collaboration with other teams for other digital projects and platforms
• Digital communications platforms strategic insight
• Website search and external search engine optimisation
• Digital platform analytics

Research Communications

Research team contact email: research-communications@york.ac.uk

Team responsibilities:

• Leading on the delivery of research communications activities in line with the University strategy and research strategy
• Building the University’s research reputation, with a focus on research strategy objectives
• Working closely with colleagues to help maximise the visibility and reach of our research, our teams and what drives our research
• Developing high quality website and multimedia content in support of research communications
• Supporting colleagues by leading a Research Communications Network
• Support the use of The Conversation for increasing reach and visibility of academic and research expertise

Internal Communications

Head of Internal Communications and Engagement: Deb Ward (deb.ward@york.ac.uk)

Team contact email: communications-support@york.ac.uk 

Team responsibilities:

• Leading on internal communications with staff and students throughout the University, including developing communication campaigns and advising on communications planning
• Managing central University social media channels and advising on departmental social media
• Identifying audiences and utilising key communications channels including web, digital screens, staff and student newsletters, email and social media to engage with our internal audiences
• Providing guidance and advice to colleagues to support their communication needs

Media Relations

Events