Accessible facilities

Emergencies

Our Campus Safety team are on duty 24 hours a day to help in emergencies and provide information.

Reception Services across campus provide advice, directions and information about the University. See locations, open hours and contact details.

Reporting access issues on campus

Access issues on campus can be reported to Estates Services using the online Facilities Helpdesk (login required).

If the issue is urgent you can contact the Facilities Helpdesk by phone on 01904 32 5555 or email fm-helpdesk@york.ac.uk

Campus accessibility information

Building codes and room numbering

Information about buildings and rooms on campus can be found by searching on the interactive campus map. If you need further assistance, contact the Information Centre on +44 (0)1904 320000 or admn700@york.ac.uk.

Cash points

There are accessible cash points at the banks in James College and in Market Square.

Food outlets

Food outlets on campus are signposted clearly and college dining rooms and snack bars are accessible from ground level. The Nisa supermarkets in Market Square and Kimberlow Hill are also accessible.

The most easily accessible catering facilities are in Vanbrugh College, Roger Kirk Centre, Library, Piazza Building and Ron Cooke Hub.

See more on all outlets

If you have any special dietary requirements and/or food allergies please contact Commercial Services on admn950@york.ac.uk.

Hearing loops

Approved meeting and teaching rooms on campus

These are rooms with a hearing loop that has been tested and endorsed by members of staff with hearing loss. Additional equipment may also be required where a room layout has been changed from its default. For example, extra microphones, if a seminar room is changed to boardroom style for a meeting.

In addition, the approved rooms, with the exception of K/133, are also wheelchair accessible.

Other rooms on campus

In addition the following rooms on campus have been tested and endorsed by members of staff with hearing loss as being suitable for meetings as they have good lighting and acoustics but no hearing loops or microphones. These are also wheelchair accessible. These rooms can be booked during vacations.

It is recommended to book additional Revolabs microphones from the Audio Visual Centre for meetings.

Information about rooms on campus with hearing loops can be found on the room information section of the Audio Visual Centre web pages.

It may also be possible to use some teaching spaces on campus for meetings with advice and assistance from the Audio Visual Centre.

Information technology and online services

• IT Services provide information on IT accessibility for members of staff. For further assistance please contact the IT Services helpdesk on extension 3838.
• Texthelp Read&Write and EquatIO
• Digital accessibility

Lecture, seminar and meeting room information

See the Audio Visual web pages on accessibility information and Teaching Room Information.

University Library and Borthwick Institute of Archives

The University Library provides accessibility information for users and the Borthwick Institute for Archives has information on the accessibility of their reading rooms and collections.

York Sports

York Sports Access Guide for the Sports Village on East Campus. You can contact them if you have any specific accessibility needs.

Note on Radar keys

Radar keys, also known as NKS keys, are large silver keys which can be used to open accessible toilets in the UK. Locks which require RADAR keys are often found in public areas such as restaurants and are held by a disabled person. They are intended to prevent misuse of these spaces by the general public and keep accessible toilets as available as possible for those who need to use them.

The University does not use Radar keys as standard. This decision has been approved by the Accessibility Working Group, and takes into account the following:

• Radar keys reduce overall inclusivity of our facilities provision
  • Radar keys prohibit the use of facilities for people who may have a temporary need and do not possess a key
  • Radar keys on lifts are not suitable for most lift users who access our estate and so will not be installed
• We appreciate that in some limited instances a radar lock may need to be installed, and these will be addressed on an individual basis with an emphasis on finding alternative solutions to reduce misuse of accessible facilities