Good neighbours
We recognise our responsibility to the local community and environment.
Responsibility to the community
Many of our students live off-campus in the local community. While the majority are well behaved and considerate, there may be occasional problems. Noise, bins, recycling and parking can all be sources of annoyance and upset.
We actively remind our students that they have a responsibility to the community in which they live, whether they are in private rented accommodation or are living on campus.
If you have issues with students living near you, we encourage you to speak directly to the students in question.
If problems continue or escalate, there are a number of options available. You can:
- Contact the City of York Council Neighbourhood Enforcement team to complain about noise
- +44 (0)1904 551525
- neo@york.gov.uk
- The Council have provided their guidelines for dealing with noise nuisance: City of York Council noise nuisance guidelines (PDF
, 121kb)
- Contact the local police by telephoning 101
- Contact the City of York Council Noise Patrol
9pm to 3am Fridays and Saturdays- +44 (0)1904 551555
- Outside office hours, you may also contact the University of York Campus Safety Hub
- +44 (0)1904 324444
If your issue is still unresolved and you wish to lodge a formal complaint against the student with the University, please let us know by completing this form or call the Student Hub on +44 (0)1904 324140.
The University treats all complaints seriously. Once we ascertain that the individual is one of our students, we will send them a letter outlining the complaint and requesting they behave more appropriately.
If we receive another complaint, we may send a second letter and invite the student to a compulsory meeting with a College Manager.
A third complaint may result in a meeting between the student and the Academic Registrar as a disciplinary matter under Regulation 7.
Open campus
We invite you to visit the campus and enjoy the wildlife and artwork, as well as attend our selection of open access learning opportunities, lectures and performances.
Sustainable development
We are committed to sustainable development, which benefits the environment, our community and our financial health.